Community Health Worker Lead

The Y in Central Maryland•Baltimore, MD

10d•$54,000 - $57,000•Hybrid

About The Position

The Y in Central Maryland is seeking individuals who are motivated to help others and want to be a part of something larger than themselves. This is a charitable, mission-driven organization that works for individual and community well-being for all. The Y in Central Maryland offers a comprehensive benefits package designed to support well-being and professional growth, including flexible schedules, competitive pay, generous paid time off, medical, dental, and vision benefits, dependent care FSA, and a generous employer contribution to the Y retirement fund. Opportunities for career advancement, training, and development programs are available to support the mission to empower individuals and strengthen communities.

Requirements

Experience connecting individuals with healthcare or social-service resources.
Strong communication, relationship-building, and advocacy skills.
The ability to manage a caseload, maintain accurate records, and complete timely follow-up.
A respectful and supportive approach to helping individuals reach their goals.
The ability to work independently and travel throughout the community.
Ability to maintain confidential information, professional boundaries, and accurate electronic documentation.
All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.

Nice To Haves

A passion for improving community health and supporting others.

Responsibilities

Conduct community outreach and connect individuals with appropriate health and social-service resources.
Use an approved screening tool to identify needs related to food, housing, transportation, healthcare, and economic stability.
Provide warm handoffs to service providers and document all referrals and follow-up activities.
Manage a caseload of community members participating in health and wellness programs.
Help clients develop goals, understand care plans, manage chronic conditions, and overcome barriers to care.
Coordinate communication among clients, healthcare providers, community organizations, and internal teams.
Maintain accurate electronic client records, case notes, and monthly reports.
Support evidence-based chronic-disease prevention programs.
Serve at Y food pantries and support Y Fresh Mart and other food-access initiatives.
Participate in Y on the Fly activities, quarterly Community Health events, and West Baltimore outreach events.
Travel to client homes, clinics, Y locations, agencies, and community events.
Model the Y’s core values of caring, honesty, respect, and responsibility.