Community Health Worker III

HEALTH AND LIFE ORGANIZATION INC•Sacramento, CA

23h•$29 - $33

About The Position

The Community Health Worker III delivers community-based health services to individuals and families in underserved communities. The role includes conducting home visits, assessing health needs, living conditions, and risk factors, providing health education and support, and helping participants overcome barriers to healthcare. Topics include disease prevention, nutrition, hygiene, prenatal and postnatal care, child immunization and growth monitoring, and chronic disease management. The CHW III monitors participant progress, reinforces medical guidance, assists with care-plan adherence, and documents services and follow-up in accordance with HIPAA, privacy laws, and agency policies. The position also supports outreach, public health surveys, program enrollment and eligibility verification, referrals, and navigation of healthcare and social service systems. It requires culturally sensitive engagement, frequent travel to participant homes and community locations, and responding to emergency health situations when appropriate. The CHW III supervises and trains Community Health Workers I and II and completes required training and other duties as directed by management.

Requirements

High school education level is listed for the position.
Two or more years of experience working with underrepresented populations and providing home visits.
Two or more years of experience in care coordination, care navigation, or care management.
Two or more years of experience in a supervisory or management position.
Valid and unrestricted driver’s license with a clean/good driving record.
Knowledge of health and social programs and services.
Knowledge of social, economic, and cultural barriers to healthcare services.
Ability to conduct oneself professionally and collaborate with healthcare professionals to provide nondiscriminatory care to underserved populations.
Ability to use Word, Excel, PowerPoint, and Outlook.
Ability to learn and use electronic health record systems such as IMS, EPIC, and Dentrix.
Ability to manage multiple tasks in a high-volume environment, prioritize work, and perform tasks in a fast-paced environment.
Ability to take initiative, work independently, and solve problems.
Ability to provide good customer and patient service.
Ability to communicate effectively in spoken and written English.
Ability to be punctual and maintain good attendance.
Ability to meet the physical demands of the position, including occasionally lifting or moving up to 20 pounds.
Ability to communicate in person and by phone using hearing and speech.

Nice To Haves

Bachelor’s degree or higher in social work or a related field.

Responsibilities

Conduct home visits to assess participants’ health needs, living conditions, and risk factors.
Educate participants and families on disease prevention, nutrition, hygiene, medical adherence, lifestyle changes, prenatal and postnatal care, child immunization, and growth monitoring.
Assist participants with barriers to healthcare access, including transportation, insurance, and language barriers.
Monitor vital signs when trained and conduct follow-up visits to support compliance with treatments and care plans.
Track participant progress, report findings to healthcare professionals, and reinforce medical guidance for conditions such as diabetes, hypertension, and asthma.
Participate in public health surveys and outreach programs.
Identify and respond to emergency health situations as appropriate, provide immediate support, and connect participants to emergency services when needed.
Build trusting relationships with community members and respect cultural beliefs and practices.
Document participant interactions, assessments, services, consent, referrals, and follow-up in accordance with HIPAA, privacy laws, and agency policies.
Identify and contact individuals in underserved communities, explain program services, and encourage participation.
Evaluate individuals for program qualifications, verify insurance and eligibility, and assist with program enrollment.
Provide language support as needed and advocate for participants’ health needs.
Help participants navigate healthcare and social service systems and enroll in health insurance, food assistance, and other support programs as needed or directed.
Refer participants to healthcare providers, social services, and community resources.
Travel to and from clinics and participants’ homes as necessary.
Supervise, train, and oversee the performance of Community Health Worker I and II staff.
Attend and complete required training and perform other duties as required by management.