Community Health Worker II

Texas A&M University System•McAllen, TX
•Onsite

About The Position

The Community Health Worker II works under general supervision to recruit participants, assess community needs, connect participants with social and community support resources, and co-lead data collection and program assessment. The position also provides periodic support to Together for a Better Tomorrow program functions. The role participates in patient recruitment, program planning, implementation, and evaluation; supports appointments and participant flow; develops program materials; collects and manages data; participates in health promotion and disease prevention research; and serves as an instructor to CHW students and trainees. The Community Health Worker II also communicates with program participants and serves as a liaison among research staff, community members, and stakeholders, while assisting patients seeking financial and other social or community support services. The position is located in McAllen, Texas. It requires adaptable hours, including work beyond normal office hours on evenings and weekends, and occasional travel outside the Lower Rio Grande Valley as well as substantial travel within the region across multiple counties. The position is grant funded, and future employment may depend on future funding.

Requirements

  • Associate degree in an applicable field or an equivalent combination of education and experience.
  • Four years of related experience in public relations, outreach, training, or related areas.
  • Department of State Health Services (DSHS) certification, Certified CHW, Promotora Certification of Training, or ability to successfully complete Promotora Certification of Training or Promotora Certification.
  • Strong verbal and written communication skills in English and Spanish.
  • Ability to multitask and work cooperatively with others.
  • Ability to work with sensitive information and maintain confidentiality.
  • Strong interpersonal and organizational skills.
  • Knowledge of word processing, spreadsheet, and database applications.
  • Strong computer literacy, including the ability to troubleshoot and provide technological support.

Nice To Haves

  • Two years of related experience as a Community Health Worker working with Spanish-speaking community members and stakeholders and completing research and outreach activities.
  • Public relations and marketing experience.
  • Experience assisting with or leading training efforts.
  • Experience with data collection and data management efforts.
  • Experience with community-based participatory research efforts.

Responsibilities

  • Participate in patient recruitment, program planning, implementation, and evaluation.
  • Manage appointments, develop program materials, assist support staff with participant flow, and collect data.
  • Participate in research related to health promotion and disease prevention.
  • Serve as an instructor to CHW students and trainees in formal, structured programs.
  • Manage program data to meet program and participant needs, including coordinating and communicating program records.
  • Coordinate appointments and ensure appropriate medical records are available.
  • Communicate with Together for a Better Tomorrow participants and serve as a liaison between program research staff, community members, and stakeholders.
  • Assist patients seeking financial and other social or community support services.
  • Perform other duties as assigned.

Benefits

  • Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance; Texas A&M contributes to employee health and basic life premiums.
  • 12–15 days of annual paid holidays.
  • Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
  • Automatic enrollment in the Teacher Retirement System of Texas.
  • Free exercise programs and release time for health and wellness.
  • Free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more.
  • Educational release time and tuition assistance for completing a degree while employed by Texas A&M.
  • Living Well employee wellness program.
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