Community Health Coordinator

Village Care•New York, NY

2d•$28 - $32•Hybrid

About The Position

VillageCare is a community-based, not-for-profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well-being to the fullest extent possible. Our care is offered through a comprehensive array of community and residential programs, as well as managed care. VillageCare has delivered quality health care services to individuals residing within New York City for over 45 years.

Requirements

High School diploma required
Valid NYS ID or NYS Driver License
Proficiency in Microsoft Word, Outlook, and Excel
Strong written and verbal communication skills

Nice To Haves

Associate's degree preferred
2-3 years healthcare experience preferred
Bilingual preferred (Spanish, Russian, Chinese, Bengali, Creole)

Responsibilities

Support Care Management by coordinating Community Health Worker (CHW) visit schedules.
Produce accurate schedules, reports, and documentation for Supervisor use.
Schedule home/field appointments.
Call members to arrange CHW visits with a Service Excellence mindset.
Maintain schedules in Outlook and Excel.
Enter staff/client data in databases.
Track statistics and reports.
Complete general office support (documents, filing, shredding, mail, reception/phones).
Identify improvement opportunities.
Escalate issues as needed.