Community Generalist
About The Position
We're looking for an experienced community professional to join our Community team — a builder who thrives at the intersection of community, content, and operations. This is a generalist role: you'll own a community workstream end-to-end while contributing to the broader experience for our members across The L Suite, The F Suite, and the communities we'll launch next. You're someone who can sit in a room with a General Counsel or a CFO and immediately understand what they care about, then translate that into experiences, content, or programs that deliver real value. You move fast, write well, and bring an opinion to the table. The role is flexible across our different communities — you can be deployed to The L Suite, The F Suite, or future communities based on need — and reports into the community leadership team.
Requirements
- 5–7 years of experience in community, member experience, customer success, programming, marketing, or a closely related role
- Track record of running a workstream end-to-end with minimal supervision
- Sharp written and verbal communication — you can write a Slack post that gets attention and run a room of 30 executives
- High EQ and strong instincts for what executives care about
- Comfortable in a fast-paced, ambiguous environment — you're a builder, not a maintainer
- Experience with AI-native tools and an opinion about how AI changes community work
Nice To Haves
- Experience working with senior executives (C-Suite preferred) is a strong plus
Responsibilities
- Own a community workstream while supporting the broader member experience.
- Build deep relationships with members and become a trusted partner to them
- Manage day-to-day moderation, member support, and engagement on the Braintrust
- Surface member insights to the broader team — what's working, what's not, what's next
- Contribute to onboarding new members and helping them get to first value quickly
- Help curate live and virtual experiences that bring members together
- Identify content opportunities based on member conversations and emerging trends
- Pull in the right peers, partners, and topics for community moments
- Work closely with the product team to give feedback on platform features
- Partner with sales and partnerships teams on sponsor activations and member acquisition
- Contribute to team account onboarding, engagement, and retention efforts
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
