Community Experience Assistant

Urban Ecology Center•Milwaukee, WI

2d•Onsite

About The Position

The Community Experience Assistant provides support to the Community Experience team during high visitation times during public open hours. The primary role is to complete tasks related to visitor engagement.

Requirements

Previous work or volunteering with the UEC is highly preferred!
Comfortable talking with new people and creating connections with a friendly and vibrant attitude.
Experience using computers to complete various tasks including navigating online resources.
Must be reliable and able to demonstrate positive decision-making skills.
Affinity for the Urban Ecology Center's mission, vision, and values.
Able to demonstrate cultural competency and commitment to equity, dignity, and justice.
Bilingual in Spanish/English is required (for Menomonee Valley location).
Sitting or standing for prolonged periods, typing on a computer keyboard, using verbal communication throughout the day, lifting objects of 25 pounds or less.

Nice To Haves

Bilingual/Multilingual skills at other branches are highly preferred to support the UEC in engaging more deeply with Milwaukee’s diverse communities.

Responsibilities

Maintain a clean, organized, and welcoming environment throughout the public space.
Ensure the beverages station is clean and stocked; prepare coffee for visitors as needed.
Organize public space resources, brochure holders, and bulletin boards around the building and remove any out-of-date material.
Update signage around the building such as chalkboards, whiteboards, or displays.
Support Facility Rentals & Events and Community Experience team in room set-up, including moving tables and chairs.
Provide back-up support at the Reception Desk when the Coordinator is not available.
During events or programs, assist leading staff with assigned tasks to ensure successful visitor engagement.
Stay up-to-date on what’s happening at the Urban Ecology Center to encourage visitors to deepen their involvement.
Engage visitors through wayfinding and onsite engagements.
Support the completion of special administrative projects identified by the Community Experience Manager and Coordinator.