Community Engagement Specialist

Sage Solutions Group•Ann Arbor, MI

1d•Onsite

About The Position

Disability Network Washtenaw Monroe Livingston is seeking a Community Engagement Specialist to support community engagement efforts and help ensure its offices remain welcoming, accessible, and community-centered. Working from the Ann Arbor office and serving consumers in Washtenaw, Monroe, and Livingston Counties, this position acts as an organizational ambassador by building relationships with community members and partner organizations, coordinating community use of facilities, supporting outreach initiatives, and assisting with administrative and front desk operations. The role also supports front desk and office administration, coordinates the Washtenaw office loan closet, and responds to consumer information and referral inquiries. Community engagement work includes representing the organization at events and public forums, coordinating outreach and events, distributing materials, maintaining outreach records and supplies, and collaborating with internal teams and community partners.

Requirements

Associate’s degree in social work, nursing, a health- or human-service-related field, and/or a Community Health Worker certificate (required).
At least 1 year of experience in an administrative role and community engagement (required).
Valid Michigan driver’s license and proof of vehicle insurance.
Personal experience with disability and/or knowledge of disability issues and the consumer/community-based independent living philosophy.
Strong communication skills.
Ability to sit for extended periods and lift objects weighing up to 50 pounds.

Nice To Haves

Bachelor’s degree in social work, nursing, a health- or human-service-related field, and/or a Community Health Worker certificate (preferred).

Responsibilities

Answer calls for all three DNWML telephone numbers, route calls, provide general information, and maintain the I&R rotation spreadsheet.
Greet visitors, provide directions, and alert staff when visitors arrive.
Maintain, update, and post weekly building room schedules and reservations for DNWML staff and other tenants.
Open and route incoming mail and distribute correspondence and other materials to department staff.
Establish, maintain, process, and update files and records, including Consumer Information File archives.
Manage basic office supply inventory, process supply needs for staff, and monitor printer status.
Maintain key sign-in/sign-out documentation, key assignments, and alarm codes, if applicable.
Assist with facility maintenance as assigned.
Track and sort loan closet inventory, maintain paperwork, process item requests, and complete required documentation.
Receive donated items, verify they are clean and in working order before acceptance, and complete required paperwork.
Respond to in-person and telephone inquiries to identify consumer needs, including housing, benefits, food assistance, and financial aid.
Provide accurate, up-to-date information about public and private programs and direct consumers to appropriate agencies or programs.
Respond to inquiries in a timely manner and collaborate with the I&R team to share and update community resource information.
Represent DNWML at community events, meetings, and public forums to raise awareness of its services and initiatives.
Build and maintain relationships with community organizations, local leaders, and stakeholders; serve as a welcoming and knowledgeable ambassador for DNWML.
Assist with coordinating outreach campaigns and plan, promote, and execute community events, workshops, and presentations.
Collaborate with internal teams to ensure programs and services are accessible and responsive to community needs.
Track outreach activities and outcomes, maintain records, and submit event feedback.
Provide input and support for DNWML events, advocacy efforts, and community partnerships.
Identify collaboration opportunities with schools, nonprofits, faith groups, and local businesses.
Distribute outreach materials to community hubs such as libraries, clinics, and schools.
Stay current on community trends, opportunities, and challenges relevant to DNWML's work.
Make reminder calls for fundraising and RSVP events.
Maintain Washtenaw Office program boards and the quarterly recreation program list.
Serve as the point of contact for outreach events and organize and maintain outreach supplies.
Perform other duties as assigned.