Community Engagement / QMHP-CS

Hidden Roots LLC•Houston, TX

2d•Hybrid

About The Position

Hidden Roots Mental Health, LLC is seeking an organized, qualified, community-oriented Community Engagement / QMHP-CS to provide Medicaid-funded behavioral health services and develop community partnerships and referral opportunities throughout the Greater Houston area. The hybrid position is approximately 70% billable client services and 30% community outreach and referral development. The contractor maintains a small caseload, coordinates assigned team activities, supports documentation compliance, and builds relationships with schools, shelters, healthcare providers, MCOs, and community organizations. The role includes conducting intake assessments and providing Targeted Case Management and other authorized services within applicable qualifications; supporting QMHP onboarding, training, coordination, and workflow; monitoring team productivity and compliance; and communicating clinical, operational, and safety concerns to leadership. It also involves representing the organization at community events, developing referral relationships, tracking outreach and referral outcomes, supporting documentation reviews and quality improvement, and coordinating with intake, clinical, and administrative functions. The work environment combines remote administrative work, client services, team coordination, and community-based outreach. Local travel may be required. This is a 1099 independent contractor position; compensation is based on relevant experience, leadership capabilities, outreach expertise, and assigned responsibilities. The contractor is responsible for applicable taxes and expenses under the independent contractor agreement.

Requirements

Must meet applicable Texas QMHP qualifications for the assigned services and program.
Relevant experience in mental health, case management, behavioral health operations, or community outreach.
Knowledge of HIPAA, behavioral health documentation, and applicable Texas requirements.
Strong communication, organization, relationship-building, and time-management skills.
Proficiency in Microsoft Office, Google Workspace, and electronic health records.
Successful completion of required background checks, training, and compliance screening.
Reliable transportation and ability to travel locally for outreach activities, as needed.

Nice To Haves

Leadership, team coordination, or supervisory experience.
Experience developing referral networks and community partnerships.

Responsibilities

Conduct intake assessments and provide Targeted Case Management and other authorized services within applicable qualifications.
Support QMHPs with onboarding, training, case coordination, and workflow concerns.
Monitor assigned team productivity, documentation, and compliance.
Communicate clinical, operational, and safety concerns to leadership.
Develop and maintain relationships with community organizations, schools, hospitals, clinics, shelters, and referral partners.
Represent Hidden Roots at community events, resource fairs, and networking meetings.
Build and manage a referral pipeline to support program growth.
Track outreach activities, referrals, follow-ups, and referral outcomes weekly.
Ensure assigned services and outreach activities are documented accurately and on time.
Promote compliance with Texas regulations, payer requirements, HIPAA, and company policies.
Assist with documentation reviews, internal audits, quality improvement, and corrective action follow-up.
Ensure notes meet company requirements and receive required supervisory approval before billing.
Coordinate with intake, clinical, and administrative functions.
Meet performance expectations for documentation quality and timeliness, client service delivery and productivity, outreach and referral outcomes, staff coordination, communication, accountability, and timely reporting.