Community Engagement Manager

Zipline•Los Angeles, CA

16h•$110,000 - $175,000•Onsite

About The Position

Zipline is the world’s largest and most experienced drone delivery service, aiming to serve all humans equally by ensuring access to food, medicine, and essential goods anytime, anywhere. They operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably across four continents and have completed millions of deliveries. Zipline's system strengthens supply chains, reduces congestion, and gives people time back. They are seeking practical problem solvers who thrive on real-world challenges and rapid growth, motivated by building systems with a direct, meaningful impact on people’s lives. This role is for a Community Engagement Manager who is passionate about connecting with communities and building meaningful relationships across diverse groups, thriving at the intersection of storytelling, advocacy, and local impact. The Community Engagement Manager will serve as a visible and trusted representative of Zipline's work in California, leading outreach efforts, strengthening relationships with local governments, civic leaders, schools, businesses, and community organizations, and helping to shape public understanding of Zipline’s transformative technology. This role blends strategic communication, relationship management, and community program design, helping communities see Zipline as a trusted partner that creates local opportunity, reduces environmental impact, and brings innovation closer to home. This position is based in California.

Requirements

6+ years of experience in community relations, public affairs, government engagement, or a related field.
Proven ability to build trust and collaborate across diverse audiences and organizations.
A strong sense of ownership, able to work independently while driving alignment with multiple internal teams.
Excellent public speaking, writing, and presentation skills with the ability to simplify complex topics.
A passion for technology, sustainability, and community impact.
Valid driver’s license and willingness to travel regionally for meetings and events.
Must currently reside in (or be willing to relocate to) California.

Responsibilities

Develop a deep understanding of Zipline’s technology, mission, and operational model to communicate our impact confidently and accurately.
Build and maintain relationships with government officials, neighborhood leaders, and local influencers and other expansion areas.
Represent Zipline at community meetings, events, and forums, helping to educate, engage, and inspire local audiences.
Collaborate cross-functionally with operations, marketing, communications, and policy teams to ensure consistent and compelling messaging.
Gather and synthesize community feedback to help inform decision-making on communications, operations, and public engagement strategies.
Proactively identify and resolve community concerns, acting as a bridge between residents and Zipline operations.
Lead the development and execution of signature engagement programs to celebrate local milestones and deepen community ties.
Support and expand education and workforce development partnerships, connecting Zipline’s work to local schools and training initiatives.
Design and launch an employee volunteer and community service program that fosters deeper local involvement.