Community Engagement Manager
About The Position
The Community Engagement Manager cultivates strategic community partnerships through outreach and volunteer recruitment, placement, and engagement. The role develops sponsorships, business arrangements, and relationships with businesses, individuals, churches, schools, and other organizations supporting Barnabas Center’s operations and programs. Working with the Development team and Barnabas Ambassadors, the manager facilitates year-round outreach events across the community and coordinates volunteer recruitment, screening, placement, training, engagement, and agency-wide volunteer activities. The position works with Barnabas Center’s leadership and program directors to expand the organization’s presence in Nassau County, develop and implement community outreach plans, coordinate volunteers across programs and events, maintain volunteer records and communications, and prepare reports for the President & CEO and Leadership Team. It supervises volunteers and requires up to 40% travel, primarily in Nassau County, using a personal vehicle. The role is full-time, with flexible weekday hours and occasional evening and weekend work as duties demand.
Requirements
- High school degree.
- Five years of community outreach and/or management experience.
- Proven success in meeting and exceeding performance goals.
- Documented successful partnership cultivation experience and a keen understanding of fundraising/income development.
- Strong strategic thinking and performance orientation, including setting clear expectations and measuring performance.
- Ability to meet stringent deadlines with acute attention to detail and maintain focus on priorities.
- Self-starter with effective time-management skills.
- Ability to engage, interact with, motivate, and work collaboratively with volunteers and community members in a dignified manner.
- Excellent oral and written communication skills and knowledge of external communications and cultivation techniques.
- Ability to lead and coordinate meetings.
- Ability to coordinate event logistics, correspondence, and printed materials.
- Proficiency in Microsoft Office and donor/volunteer databases.
- Ability to travel up to 40% using a personal vehicle, primarily in Nassau County; occasional travel outside the local area and overnight may be required.
Nice To Haves
- Experience in a nonprofit organization.
- Bachelor’s degree.
- Marketing and community outreach experience.
Responsibilities
- Research and help develop plans to expand Barnabas Center’s presence in Nassau County, especially west Nassau County, including building a volunteer and Ambassador base for Barnabas Center West in Callahan.
- Identify, recruit, research, evaluate, and cultivate individual, business, school, faith-based, nonprofit, and other organizational partners whose interests align with the organization’s strategic framework and priorities.
- Develop and implement a comprehensive community outreach plan with the Leadership Team; establish SMART performance goals, track progress, and adjust goals and strategies as needed.
- Represent Barnabas Center in the community and maintain the Ambassadors program, including recruiting, training, managing, and scheduling volunteer representatives for events and speaking engagements.
- Work with program directors to assess volunteer needs, develop volunteer position descriptions, and recruit, schedule, and ensure adequate coverage across programs.
- Oversee volunteer coverage at mobile distributions and agency events, serving as the on-site volunteer lead in a supervisory capacity.
- Ensure volunteer onboarding is completed, including required background screening, applicable confidentiality and HIPAA training, signed agreements and waivers, and handbook orientation; maintain the volunteer handbook and report incidents according to policy.
- Coordinate onboarding and credential verification for licensed medical and dental volunteers with clinic leadership.
- Develop volunteer pipelines for students, corporate and civic groups, faith communities, and skills-based volunteers; administer policy for court-ordered community service.
- Coordinate volunteer feedback and annual surveys.
- Manage ongoing volunteer communications, electronic databases, recognition, written communications, website content, and volunteer involvement in community and outreach events.
- Maintain and track volunteer hours across all programs.
- Work with the Communications & Events Manager to capture volunteer and event stories and photos for marketing and cultivate engaged volunteers as donors.
- Prepare and maintain reports for the President & CEO and Leadership Team.
- Perform other duties as assigned or required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
