Community Engagement Manager

Velsera

9h•Hybrid

About The Position

Velsera seeks a Community Engagement Manager to educate research communities about its platforms and grow platform adoption. The role creates written and video tutorials, plans and leads training sessions and workshops for groups of 5 to 100 users, and presents the value of Velsera platforms at conferences, workshops, and consortia meetings. Platforms include the National Cancer Institute’s Cancer Genomics Cloud and the National Heart, Lung, and Blood Institute’s BioData Catalyst. The manager develops strategies to grow the user base, reaches out to relevant communities, and helps researchers use Velsera platforms to conduct their studies. The role involves understanding user research questions and needs, incorporating user feedback into the product roadmap, and independently taking ownership of delivery milestones.

Requirements

Excellent communication skills for a wide audience, including users, researchers, funding agencies, and internal stakeholders.
Experience conducting genomics experiments or analyzing omics data, such as RNA-seq, Exome-seq, ChIP-seq, proteomics, or imaging analysis.
Enthusiasm for teaching others and making highly technical concepts accessible to a wide audience.
PhD or MS in genomics, bioinformatics, molecular biology, engineering, or a related discipline.

Nice To Haves

Ability to program in R and/or Python.
Knowledge of clinical applications of genomics across therapeutic areas and of challenges researchers face integrating genomics into clinical workflows.
Experience with large-scale omics data processing on the cloud and/or high-performance computing.
Experience running workshops, user groups, or other large user-engagement events.

Responsibilities

Create written and video tutorials to help researchers learn to use Velsera platforms.
Plan and lead training sessions and workshops for groups of 5 to 100 users.
Present the value of Velsera platforms at conferences, workshops, and consortia meetings.
Create a strategy to grow the user base.
Reach out to relevant communities and explain how Velsera platforms can support their research.
Engage with platform users, understand their research questions, and help them conduct studies on the platform.
Understand user needs and help incorporate feedback into the Velsera product roadmap.
Work independently and take ownership and responsibility for delivering milestones.