Community Disaster Program Specialist

American Red Cross•Stillwater, OK
•Onsite

About The Position

The Community Disaster Program Specialist guides, leads, and supports trained volunteers who provide care during disasters. The role builds and maintains volunteer engagement, works with volunteers to prepare communities for disaster response, and helps deliver disaster cycle services in an accessible and equitable manner. The position is based in the American Red Cross Stillwater, Oklahoma office and serves its assigned geographic area. The work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with some evenings and weekends required during business needs. Travel is required, and regional disaster employees must deploy outside their region at least once per year. Employees must meet applicable training and physical-capacity requirements for deployment.

Requirements

  • Bachelor's degree, or an equivalent combination of education and related experience.
  • At least 3 years of experience in social services, emergency management, disaster relief, nonprofit coordination, or other related work.
  • Ability to coordinate staff and volunteer activities.
  • Excellent interpersonal, verbal, and written communication skills.
  • Demonstrated ability to collaborate with diverse groups and individuals representative of the community; manage multiple priorities; facilitate; solve problems; and support marketing, leadership, and partnership management.
  • Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work outside regular duty hours, including nights and weekends.
  • Ability to meet the role's stated physical requirements, including frequently lifting or moving up to 15 pounds and occasionally up to 30 pounds.
  • Ability to travel; the posting specifies travel of 20% in the minimum qualifications and up to 25% in the position details.

Nice To Haves

  • Experience in project management.
  • Experience in emergency response.

Responsibilities

  • Facilitate and support a diverse volunteer team implementing volunteer-led disaster cycle services programming.
  • Help ensure disaster cycle services are delivered rapidly and equitably, in culturally and linguistically accessible ways, to meet urgent disaster-caused client needs, with a focus on frontline communities.
  • Assist with implementing assigned disaster cycle services program activities or a specific function within the assigned geographic area.
  • Engage disaster volunteers who are the primary workforce and are representative of the communities they serve.
  • Support local efforts to prepare and mobilize communities and engage partners in disaster and emergency preparedness, response, and recovery.
  • Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team responses to local home fires, or support specific functional tasks in the assigned area.
  • Serve as the local point of contact for partners and communities, and work with local organizations and leaders to support frontline communities and community resiliency before, during, and after disasters.
  • Participate in regional disaster response operations after completing required training.
  • Work daily within the assigned geographic area to engage and mobilize communities and support volunteers.
  • Deploy to disaster relief operations outside the region at least once per year, subject to training and physical-capacity requirements.

Benefits

  • Medical, dental, and vision plans
  • Health Spending Accounts and Flexible Spending Accounts
  • Paid time off starting at 15 days per year, based on FLSA status and tenure
  • 11 paid holidays, comprising six core holidays and five floating holidays
  • 401(k) with 6% match
  • Paid family leave
  • Employee assistance
  • Short- and long-term disability and insurance
  • Service awards and recognition
  • Competitive compensation and benefits
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