Community Disaster Program Specialist

American Red Cross•Greenville, NC

About The Position

The American Red Cross is seeking a Community Disaster Program Specialist for its Greenville, North Carolina office to support the Northeastern North Carolina Chapter across 21 counties: Beaufort, Bertie, Camden, Chowan, Currituck, Dare, Edgecombe, Gates, Greene, Halifax, Hertford, Hyde, Martin, Nash, Northampton, Pasquotank, Perquimans, Pitt, Tyrrell, Washington, and Wilson. The employee must reside within proximity of the Greenville office and work daily in the assigned geographic area to engage and mobilize communities and support volunteers. The role supports volunteer-led disaster cycle services, helping ensure that services are delivered rapidly, accessibly, and equitably to meet clients’ urgent disaster-caused needs, with a focus on frontline communities. The specialist supports program implementation, engages volunteers and community partners, and participates in regional disaster response operations after completing required training. The position requires 50% travel and the ability to work outside regular duty hours, including nights and weekends.

Requirements

Bachelor's degree or an equivalent combination of education and related experience.
At least 3 years of related experience.
Current, valid driver's license and a good driving record.
Ability to coordinate staff and volunteer activities.
Excellent interpersonal, verbal, and written communication skills.
Demonstrated collaboration with diverse groups and individuals representative of the community's demographics.
Ability in managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside regular duty hours, including nights and weekends.
Ability to meet the physical requirements of the role, including frequently lifting or moving up to 15 pounds and occasionally lifting or moving up to 30 pounds.
Must reside within proximity of the Greenville office and work daily in the assigned geographic area.
Able to travel 50%.

Nice To Haves

Experience coordinating and engaging volunteers.

Responsibilities

Facilitate and support a diverse volunteer team implementing volunteer-led disaster cycle services programming.
Help ensure disaster cycle services are delivered rapidly, accessibly, and equitably, including culturally and linguistically appropriate services for clients, with a focus on frontline communities.
Assist with implementation of specific disaster cycle services program activities or functions within an assigned geographic area.
Engage disaster volunteers as the primary workforce and support volunteer representation of the cultures and languages of the communities served.
Support local efforts to prepare and mobilize communities and engage partners in preparing for, responding to, and recovering from disasters and emergencies.
Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team responses to local home fires, or support specific function tasks in the assigned area.
Serve as the local point of contact for partners and communities.
Partner with local organizations and leaders to support frontline communities and community resiliency before, during, and after disasters.
Participate in regional disaster response operations in accordance with the Disaster Cycle Services Concept of Operations after completing training requirements.