Community Director (Property Manager)

American Property ManagementOlympia, WA
Onsite

About The Position

American Property Management, founded in 1987 and a leader in multifamily community management, is seeking a Community Director (Property Manager) for LARC at Olympia Apartments in Olympia, WA. APM leverages modern technology and AI tools to enhance efficiency and focus on high-impact problem-solving. We are looking for innovative individuals passionate about using technology to drive the company forward. This role requires physical presence at the job location and is for a 141-unit senior tax-credit community built in 2015. APM is committed to being the ‘Best Asset Management Company in the West’ by setting the industry standard in customer service, prioritizing respect, collaboration, integrity, and transparency.

Requirements

  • Must have experience managing at least 100 units.
  • Must be well-versed in Federal Fair Housing Laws, landlord-tenant laws and ADA Laws.
  • Customer service experience required.
  • High School Diploma/GED required.
  • Demonstrates exceptional attention to detail and organizational abilities.
  • Proficient in effective communication and teamwork.
  • Maintains a positive outlook and embraces a collaborative team approach.
  • Shows responsibility and takes pride in their work.
  • Fluent in English, with strong reading, speaking, and writing skills.
  • Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Nice To Haves

  • 5+ years’ experience at an affordable or tax credit multifamily community within the last 10 years preferred.
  • 2+ years of experience managing an affordable or tax credit multifamily community, including team oversight and property operations is preferred.
  • Onesite and/or Knock experience preferred.
  • Bachelor’s degree in related field preferred.

Responsibilities

  • Conduct daily property walks to ensure excellent curb appeal and adherence to property policies.
  • Approve and maintain timecards for office and maintenance staff members.
  • Maintain high occupancy rates while focusing on resident retention.
  • Handle sales and marketing ventures and promote the company and property.
  • Track and handle revenue and expenses.
  • Prepare and maintain reports for upper management.
  • Collect rent dues in a timely manner.
  • Manage contract obligations.
  • Coordinate all move-in/move-out related items and documents.
  • Train, develop and manage performance of team members as needed in compliance with American Property Management policies and procedures.
  • Oversee any contractors or vendors working on the property and ensure work completion is up to American Property Management’s Quality Standards.
  • Foster and maintain a positive work environment through relationships with team members, residents, and vendors/contractors.

Benefits

  • Competitive medical, dental, and vision benefits. Employer pays 85% of employee’s premium.
  • 401k contribution opportunity with an annual company match.
  • Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
  • Paid vacation starting at two weeks and increasing with tenure.
  • 11 paid holidays, including 2 personal holidays of your choice.
  • Monthly Leasing Bonuses & Quarterly Bonuses!
  • Eligible for a monthly rent stipend of $500 at Woodland Apartments.
  • Potential for reimbursement on moving expenses up to $2,500 for out of state applicants willing to relocate.
  • Opportunity to live on site with a discount.
  • Opportunity for growth and advancement.
  • Comprehensive training programs and development opportunities.
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