Community Director II

Prime Residential Property Management LP • Los Angeles, CA

7d • Onsite

About The Position

Prime Residential’s Community Directors are the heart of our communities, dedicated to maximizing long-term performance. They excel in personnel management, understand the competitive market, and uphold the highest standards. With strong leadership, communication, and problem-solving skills, our Community Directors create positive and supportive environments. They embrace change with resilience, ensuring stability and success while inspiring their teams to reach new heights. By understanding relevant laws and policies, they make thoughtful decisions that benefit both the community and its residents, fostering a sense of belonging and excellence.

Requirements

• 5+ years of property management experience.
• 3+ years of supervisory experience.
• Knowledge of employment, fair housing, and landlord/tenant laws.
• Demonstrated leadership, strategic thinking, and team-building skills.
• Strong financial, marketing, and customer service expertise.
• Valid driver's license for operating community vehicles.

Responsibilities

• Recruit, engage, and retain a diverse team of property management professionals embracing and building a team culture focused on diversity, equity, inclusion, and belonging.
• Hold regular staff and individual meetings to maintain strong team culture and shared progress toward property goals and standards.
• Develop effective marketing plans, monitor property appearance, and evaluate cost per lease and traffic strategies.
• Ensure all associates understand the competitive environment and adjust market rents proactively.
• Anticipate market changes and make strategic adjustments.
• Establish and prepare comprehensive operating budgets with input from key team leaders.
• Review weekly updates to address occupancy and future exposure.
• Conduct weekly inspections of the property to evaluate conditions and report any risks or service needs.
• Monitor and maintain community goals for resident satisfaction and retention.
• Stay current on local market conditions, trends, and forecasts.
• Identify and implement marketing campaigns to generate traffic and leases.
• Manage social media and research competitive properties to determine trends.
• Build and maintain a customer-focused culture of respect, responsiveness, and efficiency.
• Respond to resident and prospect inquiries with professionalism and confidence.
• Participate in resident relationship-building activities and monthly renewal programs.
• Establish leasing and maintenance goals and ensure timely delivery of required reports.
• Adhere to company protocols for vendor and contract management and ensure compliance with all training requirements.

Benefits

• Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option.
• PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.
• Paid Parental Leave.
• A 401 (k) plan with potential company match.
• Tuition reimbursement.
• Exclusive housing discounts at Prime-managed properties.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed