Community Director

Acme Residential • , MI

2d • Onsite

About The Position

This posting represents a future opportunity as we continue to grow in the Oakland County, MI area. By applying, you're joining our talent network and will be first in line when an opening becomes available. As a Community Director, you will lead all aspects of community operations, working closely with your team and the Regional Director to ensure high performance across resident satisfaction, financials, and team leadership. While there may not be an immediate opening, we encourage you to apply if this role aligns with your experience and career goals. We regularly review submissions and reach out as soon as a match arises. About Acme Residential: Founded in 2012, Acme Residential is a privately owned and operated full service real estate investment and management company headquartered in Bloomfield Hills, MI. Acme Residential currently owns over 4,000 apartment units across three states and has nearly 130 employees. Acme Residential has a long-term hold strategy for our assets, which means that when we invest in real estate, we are making a meaningful commitment. We have experienced record growth due to hiring the best professionals in the industry. Acme Residential makes significant investments in our employees and properties. We treat our residents, and Investor partners the way we would want to be treated, if our positions were reversed.

Requirements

• Bachelor’s Degree preferred
• 3+ years experience in multi-family residential property management
• Strong organization, written & verbal communication, and time-management abilities
• Experience using MS Excel and Outlook
• 3+ years experience with financial and/or budget management
• Knowledge and expertise of the Fair Housing laws and guidelines.
• Experience applying local state laws to Fair Housing as needed

Nice To Haves

• Experience using Yardi Voyager and/or Rent Café CRM preferred
• Experience with managing distressed properties preferred

Responsibilities

• Hire, train, evaluate and appropriately oversee all on-site employees.
• Exemplifies outstanding customer service while maintaining and enhancing relations with prospects, residents, vendors, and coworkers.
• Assist in lease renewal process. Distribute and follow-up on renewal notices to current residents in a consistent manner.
• Performs general office duties including answering the phone, making service requests, completing follow-ups, filing, ordering office supplies and ensuring all leases are correctly formed in accordance with the company as needed.
• Operate the community within the financial guidelines and budget.
• Ensure all maintenance repairs are handled satisfactorily by providing communication between the leasing office and maintenance team.
• Maintain marketing and advertising sources, drive online and local presence.
• Propose marketing strategies and social events for current and future residents
• Complete required weekly, monthly, quarterly and capital reports
• Makes sure rents and all other applicable fees are collected by ensuring collection and demand notices are delivered in a timely manner as required by local laws.
• Performs consistent property inspections for curb appeal and cleanliness
• Oversees and ensures the turnover process for apartment homes by conducting pre-move out/in inspections and assigning charges as needed
• Lead the eviction process in accordance partnership with legal counsel and state laws. Adhere to proper procedures regarding issuing notices and appearing in court, as needed.
• Act in accordance with company procedures and ensuring compliance with Fair Housing requirements.
• Always represents the company in a professional manner.
• Performs all other tasks assigned by the Regional Director

Benefits

• career development and paid training opportunities
• paid holidays
• paid time off
• Competitive Pay Package, including opportunity for commission and bonus earnings.
• Generous Paid Time Off: Paid Holidays, Vacation, Sick Leave, Paid Parental Leave, and more!
• 401(k) Employer Matching
• Various Housing Discounts
• Medical, Dental, Vision benefits
• FSA plan
• pet insurance.
• Tuition Reimbursement
• Employee engagement programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level