Community Director - Housing & Residential Life

Wayne State University•Detroit, MI

1d•$50,000 - $53,000•Onsite

About The Position

Wayne State University is searching for an experienced Community Director - Housing & Residential Life at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society. The Community Director is a leader in a residential community made up of roughly 365-900 students. The responsibilities of the Community Director encompass student and community development initiatives, both proactive and reactive, that directly influence the success of our residential students. They also detail administrative responsibilities which are foundational to this success. Finally, they present behaviors that connote a commitment to the values of the Office of Housing & Residential Life and are expected to approach their work from a student development and student success growth mindset. This position reports to the Housing and Residential Manager.

Requirements

Master’s degree from an accredited college or university in student development, student personnel, and/or a related field and/or an equivalent combination of education and experience.
Minimum 2 years’ experience working within in a college/university residential program in a supervisory role.
Experience demonstrating strong organizational, communication, teambuilding, and problem-solving skills are required.
Knowledge and formal education in development and/or educational learning theory with the demonstrated ability to apply to initiatives, projects, and daily work.
Ability and willingness to make independent decisions, exhibiting sound and accurate judgment. Demonstrated ability to motivate professional staff and students. Ability to foster professional trust in the work environment.
Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train, develop, assess and offer feedback to staff members. Ability to foster teamwork among staff members.
Ability to prepare and present special projects with little supervision/oversight. Ability to meet deadlines and to take large complex projects and divide them into smaller achievable tasks organized into a plan. Strong, detail-oriented project management skills. Must be a self-starter.
Effective interpersonal and customer service skills. Ability to assess when and how to communicate information. Ability to communicate clearly, concisely, and professionally both orally and in writing. Ability to present information clearly and professionally one-on-one and in groups; ability to serve as a public face for the department within the University and to external audiences.
Ability to make valid and reliable evaluation of information. Demonstrated attention to detail.
Independent and innovative self-starter who can display an ability to learn rapidly and adapt quickly to changing situations.

Responsibilities

Be regularly available and visible to residents and staff. Facilitate community development in line with WSU HRL’s educational priority/residential curriculum and through knowledge of student development theory. Be aware of student problems or concerns and refer residents on an individual and/or group basis as appropriate to campus and community resources. Work with residents and staff members to develop environments in which residents learn skills to live responsibly in the community.
Supervise and provide on-going leadership development for resident advisor staff of 8-14. Participate in student staff selection and training in a collaborative manner within Housing & Residential Life. Oversee staff scheduling and emergency response duty rotation. Provide ongoing training, support (weekly staff meetings), supervision (individual meetings), accountability, and yearly evaluations of resident advisor and other residential life student staff. Motivate staff members to plan and initiate appropriate educational, developmental and social programming. Positively contribute to and collaborate with other HRL staff for student and professional staff selection and training processes.
Communicate essential information to residential students and guests, including, but not limited to: behavioral expectations, roommate relations, personal safety issues, university resources, emergency procedures, using educational programs and/or publications. Assist in updating manuals, and policies/procedures for residential life staff. Interpret and enforce University rules, regulations and policies, adjudicate community living guide infractions, and refer cases to the University conduct system as appropriate.
Partner with Area Administrative Coordinator (AAC) on front desk functions and other administrative tasks to ensure smooth building operations. Assist with room/apartment change and consolidation processes. Coordinate the opening and closing of facility on an annual basis as well as for breaks. Assist management with the monitoring the progress of outstanding work orders and custodial concerns to ensure timely response to maintenance, custodial and other health & safety issues in the residence halls. Assist with summer conference operations as necessary. Oversee the residence hall/apartment programming budget.
Maintain a safe and secure residential facility. Oversee all necessary reports and records. Refer any unsatisfactory maintenance or health conditions as appropriate. Participate in on-call crisis response rotation.
Perform other related duties as assigned.