Assistant Director of Residential Life

UMass Boston•Boston, MA

About The Position

The Assistant Director of Residential Life provides leadership for co-curricular and administrative initiatives that support community, leadership development, involvement, and engagement among residential students. The role supervises the Assistant Community Director for New Student Transitions, supports residential staff in developing and assessing the Residential Life program, and collaborates with senior staff on strategic and long-range goals for the residential halls. The position includes on-call responsibilities and responding to after-hours residential emergencies on a 24-hour basis. The incumbent must live within 30 minutes of campus and be available for evening, weekend, holiday, and emergency work.

Requirements

Master’s degree in Higher Education, Student Services, Student Affairs, Counseling, or a closely related field.
Three to five years of work experience in residential life and/or student affairs.
Two years of professional live-in experience.
Ability and willingness to travel to regional and national professional meetings and organizations.
Availability for evening, weekend, and holiday hours, work outside regularly scheduled hours for housing emergencies, and participation in the Housing and Residential Life core staff on-call rotation.
Must live within 30 minutes of campus due to the on-call nature of the position.
Strong knowledge of student development and its application to relevant, practical, and substantive programs and student experiences.
Demonstrated experience in program assessment and strategic planning.
Demonstrated success in cultivating relationships and creative partnerships.
Demonstrated success and experience with fiscal and budgetary management.
Ability to lead and supervise staff.
Ability to work with confidential student information.
Strong oral and written communication skills.
Strong organizational and problem-solving skills.
Strong conflict-resolution and crisis-management skills.
Strong commitment to customer and student service.

Nice To Haves

Residential life or student affairs experience in an urban setting.
Demonstrated record of success in housing and student life.
Professional experience in other functional areas of Student Affairs.
Evidence of implementing, assessing, and evaluating resident student services and programs.
Leadership or participation in a related professional organization, such as ACUHO-I, ACPA, or NASPA.

Responsibilities

Lead recruitment, hiring, and training of Residential Life and student staff, and assist with overseeing hall desk operations.
Support the undergraduate student experience by strengthening connections with the academic community, improving student satisfaction, and developing caring residential communities.
Incorporate Student Affairs strategic plans and student learning outcomes into the residential experience and maintain partnerships supporting co-curricular opportunities.
Work with residential staff to assess and improve the quality of the Residential Life program.
Oversee the planning, budgeting, implementation, execution, and assessment of residential programming.
Administer residential education systems, track in-hall social and educational programming in Roompact, and administer budgets.
Support departmental assessment, including assessment of academic performance, retention among residence hall students, and student and behavioral concerns.
Serve as a student care and conduct hearing officer and as a Title IX officer for the university.
Represent Residential Life to University offices within and outside the Division of Student Affairs.
Build relationships and engage with students, student organizations, parents and family organizations, and the public regarding Residential Services.
Assist in managing departmental technology and manage the departmental website.
Respond to after-hours emergent, crisis, and emergency situations and serve in the Housing and Residential Life on-call rotation.
Serve as an emergency responder and perform assigned tasks during housing emergencies as deemed necessary by the Associate Dean/Director of Housing and Residential Life.
Perform other duties as assigned.