About The Position

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB. People are at the center of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization. We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives. An exciting opportunity for an individual who is passionate about driving change in communities through technology and youth education. Springboard’s Community Learning HUB (HUB), our digital learning platform launched in 2009, promotes health and inclusion for youth and young adults. Supporting over 250 schools, social service organizations, and Springboard staff, the HUB reaches thousands of participants annually across Canada. The Community development worker is an entry level research and program development position that will be based in Springboard’s Community Learning HUB (HUB). The Community development worker will report directly to the HUB Manager and work with a remote outreach and program development team to review Community of Practice needs assessments, create internal qualitative and quantitative data reports, and develop new curriculum materials based on community research. Mentorship and oversight for the successful applicant will also be provided by one of our experience curriculum developers.

Requirements

  • Post Secondary Diploma/Certificates/Degrees a in related field
  • Collaboration: You will work alongside staff, community partners, and participants to support shared goals, contribute to group initiatives, and assist in delivering community-based activities and programs.
  • Communication: You will develop your ability to communicate effectively in a professional setting by sharing information, listening actively, supporting participant interactions, and contributing to team discussions.
  • Creativity & Innovation: You will be encouraged to bring forward new ideas and creative approaches to support community engagement, outreach activities, and program delivery in responsive and inclusive ways.
  • Digital Skills: You will gain experience using digital tools to support program delivery, documentation, communication, and information sharing (e.g., Word, Excel, databases, email, and virtual platforms).
  • Problem-Solving: You will build confidence in identifying challenges, supporting practical solutions, and adapting to the needs of participants and program activities in a community setting.
  • Technical Skills: You will develop foundational skills in community development practices, including program support, outreach activities, documentation, and administrative processes within a social service environment.

Nice To Haves

  • The successful applicant will gain experience in: Supporting the development of program evaluation tools (such as surveys) to help improve programs and inform new e-learning content
  • Assisting with basic data review and contributing to internal reports with guidance from supervisors
  • Conducting research on identified topics to support program improvements and new e-learning module development
  • Learning how to plan and manage timelines for assigned tasks and projects
  • Developing skills in managing multiple tasks and priorities at the same time
  • Gaining exposure to digital content production processes by working with a multidisciplinary team (designers, developers, and curriculum staff).

Responsibilities

  • Support with data collection tool development
  • Support with internal report writing
  • Support with curriculum design and development.

Benefits

  • Comprehensive benefits package
  • Pension plan
  • Access to training, mentorship, and career development opportunities.
  • Rewards and recognition program
  • Career development initiatives
  • Social and team building opportunities.
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