Community Development Relationship Manager

Canadian Imperial Bank of Commerce•Chicago, IL

14h•$100,000 - $125,000•Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. As a Community Development Relationship Manager (RM), you’ll be responsible for bringing in new small business relationships while maintaining and growing existing ones. You’ll focus on small businesses located in low-to-moderate income census tracts within the Bank’s CRA assessment areas, targeting businesses with annual revenues under $1 million. This role involves underwriting and originating loans, analyzing cash flows, managing credit exposures, and representing CIBC in community outreach efforts. You’ll build referral networks and collaborate with community partners, entrepreneurial training organizations, and internal teams to drive business growth. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

At least 5 years of relevant work experience in small business lending or community development, including underwriting and cash flow analysis.
Strong written and verbal communication skills in one or both languages help to effectively support a diverse client base.
Skilled at building and maintaining relationships with small businesses and community organizations.
Passionate about supporting small businesses at all stages, from start-up to established operations, and are actively involved in community leadership roles.
Can manage multiple task and timelines independently while maintaining a strong attention to detail.
Excel at verbal and written communication and are comfortable presenting to groups.
Must be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Nice To Haves

Formal credit training is preferred.
Preferably fluent in at least one language other than English, with proficiency in Arabic and/or Spanish considered an asset.

Responsibilities

Expand small business lending – Cultivate new relationships and grow existing ones by presenting CIBC’s lending programs and products to meet the needs of small businesses.
Engage in community outreach – Actively participate in community and civic events, represent CIBC at non-profit functions, and develop partnerships to generate referral opportunities.
Collaborate across teams – Partner with the Community Development Portfolio Manager, Client Specialist, and other internal teams to underwrite and manage community development loans.
Manage client portfolios – Oversee credit exposures, analyze cash flows, monitor payment and maturity schedules, and ensure accounts remain in good standing.
Contribute to team success – Share success stories, address challenges, and suggest process improvements during group sales meetings.