Community Development Relationship Manager

CIBC•Chicago, IL

1d•Hybrid

About The Position

As a Community Development Relationship Manager (RM), you’ll be responsible for bringing in new small business relationships while maintaining and growing existing ones. You’ll focus on small businesses located in low-to-moderate income census tracts within the Bank’s CRA assessment areas, targeting businesses with annual revenues under $1 million. This role involves underwriting and originating loans, analyzing cash flows, managing credit exposures, and representing CIBC in community outreach efforts. You’ll build referral networks and collaborate with community partners, entrepreneurial training organizations, and internal teams to drive business growth. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

At least 5 years of relevant work experience in small business lending or community development, including underwriting and cash flow analysis
Bilingual skills to effectively support a diverse client base
Skilled at building and maintaining relationships with small businesses and community organizations
Passionate about supporting small businesses at all stages, from start-up to established operations, and actively involved in community leadership roles
Ability to manage multiple tasks and timelines independently while maintaining a strong attention to detail
Excellent verbal and written communication skills and comfortable presenting to groups

Nice To Haves

Formal credit training is preferred
Proficiency in Arabic and/or Spanish considered an asset

Responsibilities

Cultivate new relationships and grow existing ones by presenting CIBC’s lending programs and products to meet the needs of small businesses
Actively participate in community and civic events, represent CIBC at non-profit functions, and develop partnerships to generate referral opportunities
Partner with the Community Development Portfolio Manager, Client Specialist, and other internal teams to underwrite and manage community development loans
Oversee credit exposures, analyze cash flows, monitor payment and maturity schedules, and ensure accounts remain in good standing
Share success stories, address challenges, and suggest process improvements during group sales meetings

Benefits

Competitive total rewards package
Competitive salary
Incentive pay
Discretionary bonus component
Medical
Dental
Vision
Health Savings Account
Life Insurance
Disability
Other Insurance Plans
Paid Time Off (including Sick Leave, Parental Leave, and Vacation)
Holidays
401(k)
Banking benefits
Benefits program
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development