Community Coordinator - Office of Community Affairs - City of Fresno
About The Position
The City of Fresno’s Office of Community Affairs (OCA), under the purview of the Mayor’s Office, provides services and resources to Fresno residents and engages members of the community. The Community Coordinator serves as a City liaison to constituent groups and associations, multicultural and immigrant populations, faith-based, civic, human service, and other community organizations. This assignment focuses on working with immigrant and refugee organizations, including the Middle Eastern and/or North African descent community, and conducting outreach with community-based and faith-based organizations. The Coordinator serves as a liaison to the Fresno community on local immigrant issues and supports recommendations, development, and adoption of equitable policies and practices that strengthen an integrated, engaged, and healthy immigrant community. Working with the City of Fresno’s immigrant affairs committee, the Coordinator connects individuals with community organizations and resources relevant to immigrants. Fluency in modern standard Arabic and the ability to identify other regional languages are required. The role bridges community members and the City by attending community meetings and events, facilitating presentations and discussions with City departments and officials, meeting with people and groups to seek solutions, and serving as a primary contact for residents’ complaints, inquiries, and service requests. The Coordinator tracks and responds to those requests, shares information about public safety and City opportunities, collects and analyzes data, identifies opportunities, and makes recommendations. The position calls for strong communication, collaboration, coordination, project management, and time management skills, as well as the ability to organize meetings and maintain networks of community contacts and resources. The Coordinator is expected to work effectively with diverse groups and demonstrate fairness, honesty, transparency, collaboration, initiative, and follow-through in difficult or sensitive community settings. Flexible hours are required to accommodate engagement with community members and organizations. This is an unclassified position, and the incumbent serves at the will of the director. This is a permanent part-time position working 32 hours per week. The posted annual salary range reflects full-time compensation; pay for this role is prorated, with a stated range of $3,555–$6,386 per month. Permanent part-time employees participate in the City’s Health and Welfare plan, choosing between a contribution or non-contribution plan. They generally do not participate in the City’s Retirement System, subject to the stated exception for certain prior active or retired members.
Requirements
- A bachelor’s degree from an accredited college or university with major coursework in public administration, political science, business administration, mass communications, or a related field; alternatively, two years of administrative support experience emphasizing public and community relations. Additional qualifying experience may substitute for required education on a year-for-year basis.
- Ability to speak, read, and write English and at least one other language commonly spoken in the Middle East, such as Arabic, Farsi, or Hebrew.
- Fluency in modern standard Arabic and the ability to identify other regional languages for this assignment.
- Valid California Driver’s License at the time of appointment; candidates considered for hire must provide proof of a valid license and a current driving record.
- Excellent oral, written, and computer skills.
- Strong project and time management skills, including the ability to organize meetings and maintain networks of community contacts and resources.
- Ability to work effectively with diverse groups and demonstrate fairness, honesty, transparency, collaboration, initiative, and follow-through in difficult or sensitive community settings.
- Ability to work flexible hours to accommodate engagement with community members and community-based organizations.
Nice To Haves
- Fresno and Central Valley natives and members of the Middle Eastern and/or North African community are strongly encouraged to apply.
Responsibilities
- Serve as a City liaison to assigned community groups, immigrant and refugee populations, and community-based, faith-based, civic, and human service organizations.
- Conduct outreach with immigrant and refugee organizations and community-based and faith-based organizations.
- Serve as a liaison to the Fresno community on local immigrant issues.
- Support recommendations, development, and adoption of equitable policies and practices that strengthen the immigrant community.
- Work with the City’s immigrant affairs committee and connect individuals with community organizations and resources relevant to immigrants.
- Attend regular meetings and events hosted by community members and community-based organizations.
- Facilitate presentations and discussions with City departments and officials.
- Meet with people and groups in the community to seek solutions to problems.
- Serve as the primary contact for residents with complaints, inquiries, and requests for services.
- Track and respond to citizen complaints, inquiries, and requests for services.
- Share information about public safety and City opportunities.
- Collect and analyze data, identify opportunities, and make recommendations.
- Organize and convene meetings and maintain networks of community contacts and resources.
Benefits
- Permanent part-time employees may choose between a contribution or non-contribution option under the City’s Health and Welfare plan.
- Permanent part-time employees generally do not participate in the City’s Retirement System, except as described for certain prior active or retired members.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
