Community Consultant

AvalonBay Communities•Reston, VA
•$41,000 - $57,000

About The Position

Vivmark Residential is seeking a dedicated, highly organized Community Consultant to support the leasing team at an apartment community and help prospective residents find a home that fits their needs. The role focuses on delivering exceptional customer service through personalized tours, tailored recommendations, consistent follow-up, and community engagement. It also contributes to leasing performance through outreach, creative campaigns, and social media. The schedule is Tuesday through Saturday, 9:00 a.m. to 5:30 p.m.; Saturday availability is required. The position is full time and scheduled for 40 hours per week. The listed base pay range is $41,000 to $57,000.

Requirements

  • High school diploma or equivalent (GED).
  • One to two years of experience in a leasing or customer service role; real estate or property management experience is preferred.
  • Strong interpersonal and communication skills.
  • Proficiency with property management software and Microsoft Office Suite.
  • Knowledge of fair housing laws and regulations.
  • Ability to work independently and as part of a team.
  • Excellent organizational and multitasking abilities.
  • Availability to work Saturdays.

Nice To Haves

  • Experience in real estate or property management.

Responsibilities

  • Conduct thoughtful, personalized tours for prospective residents and recommend suitable floor plans and neighborhood amenities.
  • Follow up with prospective residents and provide tailored updates based on their interests.
  • Contribute to leasing performance through personalized recommendations, creative campaigns, continuous outreach, and social media.
  • Help create a welcoming sense of community and provide an exceptional experience for prospective residents.
  • Support the daily operations of the leasing team at an apartment community.
  • Build positive relationships with residents, prospective residents, and colleagues.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) with company match
  • Paid vacation
  • Company holidays
  • Team member housing discounts
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