Community Concierge

Core Spaces•San Diego, CA
•Onsite

About The Position

The Community Concierge plays an on-site role in supporting the day-to-day operations of the property’s leasing office and promoting resident satisfaction and community engagement. Duties include conducting prospect tours and follow-ups, supporting marketing and resident-retention efforts, and handling evening and/or overnight on-call and round duties. The role may also involve clerical and office-related tasks, outreach, and special projects as needed. The position requires at least 15 hours of work each week, as determined by the Community Manager, with on-site shifts of at least three hours. Additional hours may be required, including evenings, weekends, overtime, and during the property turnover period. The role is paid at $18.35 per hour and may include a discretionary commission of up to $25 per signed lease, subject to individual performance and management approval. A 20% employee housing discount is offered.

Requirements

  • High school diploma or comparable degree.
  • Proven ability to lead and contribute effectively within various organizational settings or groups.
  • Demonstrate the utmost integrity and respect for others and company principles.
  • Write and speak effectively using conventions appropriate to the situation.
  • Listen actively, ask questions to verify understanding, and provide feedback with tact and consideration.
  • Prioritize and plan work activities efficiently.
  • Share key information with project participants, work collaboratively toward objectives, respond enthusiastically to directives, and support departmental and organizational decisions.
  • Ability to lift and move objects weighing up to 50 pounds regularly, including bending, stooping, and lifting throughout the workday.
  • Ability to drive to and from client locations.

Nice To Haves

  • Proficiency in Microsoft Office and Google Suite.

Responsibilities

  • Work at least 15 hours each week, as determined by the Community Manager, and complete on-site shifts of at least three hours.
  • Be available for additional hours, including evenings, weekends, and overtime as needed.
  • Assist with move-outs, turn, and move-ins that extend beyond normal part-time hours.
  • Conduct all prospect tours of the community and follow up with assigned prospects in a timely manner.
  • Plan, implement, and perform marketing duties and resident events.
  • Maintain Lifestyle by Core brand standards across the community and ensure product presentation meets brand and company standards.
  • Assist in securing partnership opportunities for the community.
  • Curate content for social media and marketing materials, post to social media as directed by the Community Manager, and create marketing materials using Canva.
  • Perform evening and/or overnight on-call and round duties.
  • Present to student organizations and attend sponsored events on behalf of the community.
  • Assist with outbound marketing and leasing activities as needed.
  • Complete special projects as assigned by the Community Manager.
  • Comply with Core Spaces Policies and Procedures.

Benefits

  • Generous paid time off.
  • Employee Assistance Program (EAP) providing access to confidential support services.
  • 20% employee housing discount.
  • May be eligible for a discretionary commission of up to $25 per signed lease, based on individual performance and management approval.
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