CAA Comm Ctr Assistant Manager

Columbia Industries•Kennewick, WA

About The Position

The Community Center Assistant Manager supports the Community Center Manager with daily operations and helps ensure high-quality services for clients, families, volunteers, and staff. The role provides leadership and day-to-day support to staff, coordinates programs and events, handles administrative and purchasing tasks, and helps maintain a safe, organized, and welcoming environment. When the Manager is absent, the Assistant Manager assumes responsibility for daily operations and continuity of services. The position works in office and community-based environments, interacting regularly with clients, employees, families, volunteers, and community members. Work may take place indoors or outdoors depending on programming. The regular schedule is Monday through Friday, 8:00 AM–4:30 PM; evening, weekend, and overtime hours may be required based on programming, events, client activities, staffing, or operational needs.

Requirements

  • High school diploma or GED.
  • High degree of responsibility, organization, and attention to detail.
  • Strong initiative and ability to work independently and prioritize multiple responsibilities.
  • Excellent interpersonal and customer service skills.
  • Effective written and verbal communication skills.
  • Strong leadership, coaching, and team-building abilities.
  • Ability to collaborate with employees, clients, families, volunteers, and community partners.
  • Proficiency with computers, databases, Microsoft Office applications, and social media platforms.
  • Ability to maintain professionalism, confidentiality, and sound judgment.
  • Ability to follow, apply, and support Columbia Ability Alliance’s Mission, Vision, and Values.
  • Ability to read, write, and communicate effectively in English and Spanish.
  • Ability to identify problems, gather and analyze information, exercise sound judgment, and develop practical solutions while maintaining confidentiality and professionalism.
  • Valid Washington State driver’s license, clean driving record, and proof of automobile insurance.
  • Ability to obtain CPR and First Aid certification.
  • Ability to pass a criminal background check and drug/alcohol screening.
  • Ability to safely assist with client activities.
  • Frequent standing, walking, sitting, bending, reaching, and communicating with clients and staff; occasional lifting and carrying of up to 35 pounds.

Nice To Haves

  • Previous supervisory, leadership, program coordination, or administrative experience is desirable.
  • Experience working with individuals with intellectual and developmental disabilities is preferred.

Responsibilities

  • Assist with day-to-day Community Center operations.
  • Conduct client and volunteer intake meetings.
  • Schedule staff to ensure adequate coverage and appropriate client-to-staff ratios.
  • Provide leadership, guidance, and day-to-day support to Community Center staff.
  • Serve as acting manager during the Community Center Manager’s absence, overseeing daily operations and staff supervision.
  • Coordinate meetings with staff, clients, families, and other departments.
  • Develop and maintain client calendars for activities, classes, appointments, and special events.
  • Assist with recreational activities, classes, and client programming.
  • Work on the floor as needed to maintain appropriate client-to-employee ratios.
  • Coordinate purchasing and ordering of program supplies, food, and operational materials.
  • Create purchase orders and maintain purchasing documentation.
  • Complete administrative paperwork and maintain accurate program records.
  • Update databases and electronic recordkeeping systems.
  • Reconcile cash transactions and prepare required financial reports.
  • Lead smaller Community Center events and assist with planning and coordinating larger agency events.
  • Drive agency vehicles, including a 15-passenger van, to transport clients and support community activities.
  • Perform other duties as assigned.

Benefits

  • Medical insurance for eligible full-time employees after 60 days of employment.
  • Dental insurance for eligible full-time employees after 60 days of employment.
  • Vision insurance for eligible full-time employees after 60 days of employment.
  • Life insurance for eligible full-time employees after 60 days of employment.
  • Vacation and sick leave accrual for full-time employees in accordance with applicable policies.
  • Access to a 401(k) retirement plan after one year of continuous service and at least 1,000 hours worked during the applicable eligibility period.
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