Community Case Manager

BridgewellLynn, MA
Hybrid

About The Position

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs. Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team! Connecting People with Possibilities Mission: Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential. Summary: The Community Services Case Manager will provide support and assistance to families of children and adults who are eligible for DDS services, including those on the autism spectrum. Services and supports include information and referral, service navigation, support groups, family training, parent networking, mentoring, facilitating social/recreational events, and transportation based on the priority needs of families. The Community Services Case Manager will assist in obtaining public benefits, entitlements, and generic resources available in the local geographic area. The Case Manager will be responsive to the cultural and linguistic needs of the identified families.

Requirements

  • Must have a Bachelor's Degree in a related field or, in the alternative, three years' experience working in the Human Services field.
  • A minimum of 1 year of experience working in the human services field and/or experience working with families of children or adults with intellectual and developmental disabilities including families of adults on the autism spectrum.
  • Excellent written and oral communication skills.
  • Excellent organizational and problem solving skills.
  • Valid driver's license and one year of driving experience.
  • Must have a reliable vehicle that has the required insurance coverage.
  • Basic computer skills.
  • Requires acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • Bilingual/bicultural preferred especially in Spanish or Khmer.

Responsibilities

  • Provide support and assist families with obtaining services to meet their priority needs.
  • Create opportunities and provide support to individuals in making decisions to develop their skills, enjoy creative social experiences, and foster independence.
  • Provide services to families and individuals according to DDS, CARF, all applicable regulatory standards, and Bridgewell policies and procedures.
  • Provide support to families with medical, clinical, and financial needs.
  • Transport individuals as needed to and from medical, recreational, and other community activities.
  • Maintain required documentation according to DDS and all applicable regulatory standards.
  • Assist families with accessing resources and recreational opportunities in the community.
  • Facilitate management of flexible spending funds as needed.
  • Data collection and reporting according to DDS and/or Bridgewell requirements.
  • Maintain core training certifications as mandated by DDS and Bridgewell.
  • Other duties as assigned.

Benefits

  • Excellent health benefits-medical, dental, vision.
  • Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
  • A collaborative work environment that values new insight and personal contributions
  • Opportunities for training and development
  • Additional compensation for on-call rotations
  • Opportunities for professional development and growth
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