Community Care Liaison - Hospice (41366)
About The Position
The Community Care Liaison (CCL) grows The Care Team Hospice’s presence in the community by building referral partnerships and increasing awareness, trust, and utilization of hospice services. The liaison serves as the community-facing representative for hospice, develops relationships with physicians, hospitals, healthcare partners, and other referral sources, and works to grow census through consistent outreach and a strong understanding of hospice care. The role also educates providers, patients, and families about hospice and helps guide them toward compassionate, high-quality care. The position is based at Carmel Hospice in Carmel, Indiana, with regular travel within the assigned and extended geography for training and meetings. It is a full-time, day-shift role in the Marketing category. A bachelor’s degree or equivalent is required, along with 1–2 years of healthcare-specific outside sales experience. Hospice or home health sales experience is preferred. Reliable transportation, a valid current driver’s license, and current auto insurance are required.
Requirements
- Bachelor’s degree or equivalent.
- 1–2 years of healthcare-specific outside sales experience.
- Ability to travel regularly within the assigned geography and extended geography for training and meetings.
- Reliable transportation.
- Valid and current driver’s license.
- Current auto insurance.
Nice To Haves
- 1–2 years of hospice or home health sales experience.
Responsibilities
- Build and expand relationships with physicians, healthcare partners, and key decision-makers to drive referral volume and market growth.
- Educate the community about hospice and advocate for comfort-focused, patient-centered care.
- Achieve and exceed census and admission targets by positioning the hospice as a preferred community provider.
- Engage regularly with healthcare providers and referral sources to build collaborative partnerships focused on patient well-being.
- Lead hospice discussions with patients and families, clearly communicate services, and guide the consent process with professionalism and empathy.
Benefits
- Medical, dental, and vision insurance.
- Wellness programs.
- On-the-job training.
- Opportunities for advancement and increased compensation.
- Generous paid time off.
- Paid holidays.
- Tuition reimbursement.
- Certification assistance.
- Mileage reimbursement.
- 401(k) with company match.
- Additional voluntary coverage.
- Comprehensive total rewards package.
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What This Job Offers
Job Type
Full-time
