Community Care Liaison - Hospice

The Care Team Home Health & Hospice•Youngstown, OH

About The Position

The Care Team Hospice is seeking a driven, relationship-focused Community Care Liaison to grow the organization’s presence in the community. The liaison represents hospice services and builds and strengthens relationships with physicians, hospitals, healthcare partners, and other referral sources to increase awareness, trust, utilization, and referrals. Success is measured by census growth through partnerships, consistent outreach, and a strong understanding of hospice care. The liaison serves as a resource and advocate for hospice, educating providers, patients, and families about comfort-focused, patient-centered care. The role also leads hospice discussions with patients and families, explains services, and guides the consent process with professionalism and empathy. The position involves regular travel within an assigned and extended geography for training and meetings. The Care Team describes its work as mission-driven and patient-centered, focused on comfort, dignity, respect, and meaningful human connections.

Requirements

  • Bachelor’s degree or equivalent.
  • 1–2 years of healthcare-specific outside sales experience.
  • Reliable transportation.
  • Valid and current driver’s license.
  • Current auto insurance.

Nice To Haves

  • 1–2 years of hospice or home health sales experience.

Responsibilities

  • Build and expand relationships with physicians, healthcare partners, and key decision-makers to drive referral volume and market growth.
  • Educate the community about hospice and communicate the value of comfort-focused, patient-centered care.
  • Achieve and exceed census and admission targets by positioning the hospice as a preferred community provider.
  • Engage regularly with healthcare providers and referral sources to develop collaborative partnerships focused on patient well-being.
  • Lead hospice discussions with patients and families, explain services, and guide the consent process with professionalism and empathy.
  • Travel regularly within the assigned geography and to extended geographies for training and meetings.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Wellness programs
  • On-the-job training
  • Opportunities for advancement and increased compensation
  • Paid time off
  • Paid holidays
  • Tuition reimbursement
  • Certification assistance
  • Mileage reimbursement
  • 401(k) with company match
  • Additional voluntary coverage
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