Community Care Liaison - Hospice
About The Position
The Care Team Hospice is seeking a driven, relationship-focused Community Care Liaison to grow its presence in the community. The liaison represents hospice services to the community and develops and strengthens relationships with physicians, hospitals, healthcare partners, and other referral sources to increase awareness, trust, utilization, and referrals. Success is measured by census growth through strong partnerships, consistent outreach, and a thorough understanding of hospice care. The liaison serves as a trusted resource by educating providers, patients, and families about hospice and guiding them toward compassionate, high-quality care. The role includes leading hospice discussions with patients and families, explaining services, and guiding the consent process with professionalism and empathy. The position is based in Youngstown, Ohio, and requires regular travel within the assigned and extended geography.
Requirements
- Bachelor’s degree or equivalent.
- 1–2 years of healthcare-specific outside sales experience.
- Reliable transportation.
- Valid and current driver’s license and current auto insurance.
Nice To Haves
- 1–2 years of hospice or home health sales experience.
Responsibilities
- Build and expand relationships with physicians, healthcare partners, and key decision-makers to drive referral volume and market growth.
- Educate the community about hospice and advocate for comfort-focused, patient-centered care.
- Achieve and exceed census and admission targets by positioning the hospice as a preferred community provider.
- Engage regularly with healthcare providers and referral sources to develop collaborative partnerships focused on patient well-being.
- Lead hospice discussions with patients and families, explain services, and guide the consent process with professionalism and empathy.
- Travel regularly within the assigned geography and to extended geography for training and meetings.
Benefits
- Medical, dental, and vision insurance.
- Wellness programs.
- On-the-job training.
- Opportunities for advancement and increased compensation.
- Generous paid time off.
- Paid holidays.
- Tuition reimbursement.
- Certification assistance.
- Mileage reimbursement.
- 401(k) with company match.
- Additional voluntary coverage.
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What This Job Offers
Job Type
Full-time
