About The Position

The Community Care Delivery and Repair Specialist delivers and provides education to patients and caregivers on oxygen equipment, hospital beds, and other equipment that helps patients safely remain at home. The role ensures required documentation is completed at delivery, troubleshoots equipment concerns with patients or caregivers, and repairs or replaces equipment in the home as needed. The specialist also assists with repairing or reprocessing equipment at the Home Medical Equipment store. The position requires handling pressure and deadlines while maintaining accuracy amid frequently changing situations. It also requires working with a variety of people, managing stressful situations, and handling conflict. The employee performs assigned duties and tasks, follows applicable licensing board or agency requirements and procedures, and complies with Benefis Health System policies and procedures.

Requirements

  • High school graduate or equivalent.
  • Valid Montana driver’s license.
  • Ability to meet deadlines and maintain accuracy while handling constantly changing situations.
  • Ability to work with a variety of people, manage stressful situations, and handle conflict.

Nice To Haves

  • Previous experience with home medical equipment or successful completion of a factory training seminar for home medical equipment.

Responsibilities

  • Deliver oxygen equipment, hospital beds, and other home medical equipment to patients.
  • Educate patients and caregivers on the use of equipment.
  • Complete all proper documentation at the time of delivery.
  • Troubleshoot equipment concerns with patients or caregivers.
  • Repair or replace equipment in the home as necessary.
  • Assist with repairing or reprocessing equipment at the Home Medical Equipment store.
  • Perform assigned job duties or tasks.
  • Follow requirements, regulations, and procedures of applicable licensing boards or agencies.
  • Comply with Benefis Health System policies and procedures.

Benefits

  • Outstanding benefits and compensation
  • State-of-the-art facilities
  • Multiple growth opportunities
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