Community Banking Specialist

Acnb Bank • Dillsburg, PA

5d • Onsite

About The Position

ACNB Bank is seeking a Community Banking Specialist for its Dillsburg Office. This role is pivotal in shaping the financial well-being of clients and the community. The ideal candidate will have banking experience, a passion for relationship-building, and the ability to deliver results. This position involves creating exceptional client experiences, opening deposit accounts, processing loan applications, building long-term relationships, and managing risks and regulatory compliance.

Requirements

• High school diploma or equivalent required.
• Minimum of 2 years in banking or a related position with proven success in meeting sales goals and delivering exceptional relationship-based services.
• Proficient in Microsoft Office programs.
• Multitasking skills.
• Attention to detail.
• Interpersonal communication skills.

Nice To Haves

• Banking experience preferred.
• Familiarity with the Dillsburg area and its community is highly preferred.

Responsibilities

• Meet and exceed client satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a client-centric approach aligned with Service Excellence Standards.
• Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities.
• Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity.
• Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions.
• Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.
• Create exceptional client experiences by assessing financial needs and offering personalized banking solutions.
• Open deposit accounts and process consumer credit and loan applications with precision and efficiency.
• Build long-term relationships with clients through needs-based selling and proactive outreach.
• Stay informed on competitor offerings and market trends to provide clients with valuable insights.
• Manage risks and regulatory compliance while resolving client inquiries promptly and effectively.

Benefits

• Health Insurance (starts on 1st of month after start date)
• Dental Insurance
• Vision Insurance
• Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions
• 401K with up to 4% employer match
• Generous PTO package
• 12 Bank paid holidays
• Career growth and ongoing training and development opportunities
• Employee recognition & service awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED