Community Banking Associate (Teller)

ACNB BANK • Lancaster, PA

8d • Onsite

About The Position

ACNB Bank is hiring a full-time Community Banking Associate (Teller) at its Oregon Pike Office in Lancaster, Pennsylvania. The role serves customers and the surrounding community by handling banking transactions, providing courteous service, building customer relationships, and referring customers to appropriate banking team members. The associate also balances cash and supports the bank’s internal policies and risk-management practices. The position may offer opportunities to mentor new associates and advance to other roles within the bank.

Requirements

• High school diploma or equivalent.
• Moderate reading, writing, grammar, and mathematics skills.
• Proficient interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Moderate computer skills, including working knowledge of Microsoft Office programs.
• Ability to regularly lift and/or move approximately 20 pounds and occasionally lift and/or move approximately 50 pounds of coin.

Nice To Haves

• Previous customer service and cash-handling experience in a retail store, such as a Key Holder or Assistant Manager role, or in a banking environment.

Responsibilities

• Greet and assist customers in a friendly and courteous manner using the Bank Service Excellence Standards.
• Accept deposits, cash checks, accept loan payments, and sell official checks.
• Maintain an approved level of cash.
• Ask questions to identify customer needs, strengthen customer relationships, and refer customers to appropriate Community Banking team members.
• Prepare daily settlement and proof of cash transactions.
• Balance the cash drawer accurately and efficiently each day.
• Cooperate with and support adherence to internal policies, procedures, and practices related to risk management and the bank’s safety and soundness.
• May mentor new associates and generate referrals to internal business partners.

Benefits

• Health, dental, and vision insurance.
• Free or low-cost supplemental health insurance programs for orthopedic and imaging services and high-cost prescriptions.
• 401(k) with up to 4% employer match.
• Generous paid time off package.
• 12 bank-paid holidays.
• Career growth opportunities and ongoing training and development.
• Team environment where relationships matter.
• Employee recognition and service awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED