Community Banker

First Interstate•Medford, OR

1d•Onsite

About The Position

The Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. The role is responsible for maintaining client relationships, with an emphasis on First Interstate Bank's Service Commitments and in accordance with its vision and values. The position is located at the Crater Lake branch in Medford, Oregon.

Requirements

High school diploma or General Education Degree (GED).
1–3 years of banking or related experience.
Registered Mortgage Loan Originator per the SAFE Act within 30 days.
Strong attention to detail and ability to follow verbal and written instructions.
Maintain confidentiality and use tact and diplomacy when interacting with clients and coworkers.
Working knowledge of personal computers, Microsoft programs, and strong 10-key skills.
Working knowledge of digital platforms, CRM systems, and emerging technologies.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations.
Ability to perform basic arithmetic, compute rates and percentages, and draw and interpret bar graphs.
Ability to apply common-sense understanding to detailed but uncomplicated instructions and solve problems involving a few concrete variables in standardized situations.
Timely completion of work, flexibility to meet deadlines, and production of complete and accurate work.
Personal initiative and professionalism; serves as a positive example for others.
Strong conversational ability to understand client needs and originate all types of personal loans.
Regular and predictable attendance is required.
Travel as needed.

Responsibilities

Deliver personalized in-person and telephone service by answering questions, assisting with issues, and offering solutions.
Open and maintain consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, and consumer and small business credit cards.
Hold financial conversations with clients and prospects to identify needs and provide appropriate solutions.
Process new consumer loan requests and, as applicable, discuss or process new small business loan requests.
Identify referral opportunities to other business lines, including Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management; use 360 View to document referrals and other client activity.
Build client relationships through outbound outreach and proactive engagement.
Perform teller duties as needed, including check cashing, deposits, withdrawals, loan payments, and accurate currency and coin counting.
Complete work accurately with minimal errors.
Participate in volunteer activities and financial education efforts.
Stay current on regulatory changes and comply with applicable bank regulations, policies, and procedures; knowledge may be acquired through coursework and on-the-job training.
Perform other duties as assigned.