Community Assistant

Yugo•Huntsville, TX

5h•$11 - $11

About The Position

The Community Assistant is a part-time, hourly, non-exempt position at The Republic at Sam Houston. Reporting to the Property Manager, this role supports leasing, marketing, and resident relations for the apartment community. Responsibilities include managing rentals and lease renewals, generating and following up on leads, qualifying prospects, preparing lease documents, and completing move-in procedures in accordance with company policies. The Community Assistant helps create a positive experience for prospective and current residents by conducting property tours, processing applications and payments, coordinating move-ins and move-outs, supporting marketing initiatives, handling service requests, and maintaining the community’s appearance and records. The role requires schedule flexibility, including evenings and weekends, and availability for 20–25 hours per week.

Requirements

Relevant experience in an administrative role.
Strong customer service and oral and written communication skills, including the ability to engage effectively with people at all levels.
Proactive approach with strong problem-solving skills and initiative.
Strong organizational skills and ability to manage multiple tasks regularly.
Intermediate skills using MS Office and online systems or databases.
Resilience, adaptability, and cultural diversity awareness.
Ability to maintain open communication with the General Manager and Maintenance Supervisor.
Availability to work 20–25 hours per week.

Responsibilities

Greet prospective clients, conduct property tours, and explain property features and benefits.
Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
Handle phone calls and in-person inquiries, maintain guest cards, and follow up with prospects.
Prepare applications for approval, ensure apartments are ready for move-in, and orient new residents.
Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
Maintain current market information and participate in weekly leasing activity meetings.
Update reports, monitor market conditions, and provide insights for community improvements.
Manage service requests, plan resident functions, and maintain accurate commission records.
Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
Keep the office and model apartments clean and open on schedule, communicate policy changes, and support the community team.
Maintain flexibility with work schedules, including evenings and weekends, and perform additional tasks as needed.