COMMUNITY ASSISTANT

City of New York•New York, NY
•$38,712 - $42,092

About The Position

The New York City Department of Homeless Services (DHS) is recruiting one Community Assistant for the Division of Shelter Intake. The division oversees day-to-day operations at intake and assessment sites for single adults, adult families, and families with children, ensuring access to shelter 24 hours a day, seven days a week, 365 days a year. The Community Assistant performs general housekeeping and routine client-service tasks while maintaining agency and regulatory health and sanitation standards. Duties include cleaning and maintaining restrooms, dorms, laundry rooms, common areas, outside perimeters, office spaces, kitchens, and cafeterias; handling supplies, deliveries, inventory, linens, and client belongings; participating in food service; escorting clients; and monitoring program activities and crowd flow. The schedule is Sunday through Thursday, 12 p.m. to 8 p.m., with regular days off Friday and Saturday.

Requirements

  • No formal education or experience is required.
  • Ability to understand and carry out simple instructions.
  • Ability to understand and be understood in English.

Responsibilities

  • Perform general housekeeping and routine client-service tasks while maintaining agency and regulatory health and sanitation standards.
  • Clean restrooms, dorms, laundry rooms, common areas, outside perimeters, office spaces, kitchens, cafeterias, and other work areas.
  • Remove and dispose of litter and garbage.
  • Distribute and replenish toiletries, and distribute and exchange linens.
  • Load and unload deliveries, stock supplies, and maintain inventory records.
  • Transport household supplies, equipment, and client lockers.
  • Distribute client mail, and remove and store client belongings.
  • Organize serving areas and participate in food service.
  • Provide client escort service.
  • Assist in monitoring client program activities and crowd control.
  • Perform other job-related duties as required.
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