Community and Family Services Worker

The Salvation Army Canada and Bermuda Territory•Ingersoll, ON

9d•Onsite

About The Position

For over 130 years, The Salvation Army has been dedicated to serving communities across Canada and Bermuda, assisting more than 2 million people annually with essential needs like food, clothing, and shelter. Rooted in its mission as a worldwide Christian church, the organization also supports individuals facing unemployment, addiction, and family challenges, continuously adapting to meet evolving needs while upholding its values of hope, service, dignity, and stewardship. The Salvation Army aims to share the love of Jesus Christ, address human needs, and foster positive transformation in communities, welcoming and serving people from all walks of life. This temporary part-time position involves critical support for the Family Services program, including food bank operations, camp support, administrative tasks, and ensuring health and safety compliance. The role requires flexibility, occasional evening and weekend work, and travel.

Requirements

Submit as required a Police Record Check (vulnerable sector check) that is acceptable to The Salvation Army in its sole discretion.
Aged 15 to 30 years at the beginning of the employment period.
Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment.
A valid Social Insurance Number.
Be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
An ongoing condition of employment is the ability to maintain immigration status to legally remain and work in Canada which is supported by valid immigration documents.
Enrolled in Post Secondary Community College or University program.
Knowledge of barriers confronted by people who are disenfranchised, including, but not limited to people living in poverty, with mental health concerns, addictions and/or experiencing homelessness.
Knowledge of community-based resources and experience networking with community based agencies.
Valid Ontario Class “G” Driver’s License.
Provide an original copy of current driver’s abstract for review and verification that it satisfactory to The Salvation Army, in its sole discretion.
Self-motivated and disciplined.
Demonstrate a high level of integrity and good judgment.
Good computer skills and experience using Microsoft Office Suite.
Ability to exercise diplomacy, tact, and compassion.
Ability to work independently as well as part of a team with minimal supervision in a multi-faceted environment.
Demonstrated patience and compassion to work with challenging and/or emotionally dependent individuals.
Ability to prioritize, organize and manage multiple tasks; the ability to complete assignments and meet deadlines with minimal supervision.
Exhibit good listening skills and strong oral and written communication skills.
Excellent interpersonal skills, integrity, and adaptability.
Strong sense of integrity and confidentiality with professional ethics.
Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible.
Attention to detail, problem solving and analytical skills.
Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a vulnerable sector check search.
Ability and willingness to provide a valid Safe Food Handlers Certification.
Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Nice To Haves

Non-Violent Crisis Intervention Certificate preferred

Responsibilities

Assist with conducting intake services, client assessment to determine immediate needs and supports required by the client.
Assist other food bank staff with pick-ups of food/toy donations from community donors.
Aid with processing, unloading, documenting, sorting, reorganizing, and re-stocking food and toy donations for the Family Services program and assist with preparing donated items for distribution.
Maintain food bank stock, cleanliness, tidiness, and organization of food bank area; assist with food drives as needed.
Arrange for the proper disposal of items received but not usable in the food bank.
May provide supervision of children both to and from camp.
Maintain written records, logs of activities, including activity reports and statistical information.
Maintain accurate records of client information in Link2Feed and on The Salvation Army’s computer system while maintaining confidentiality.
Follow direction on the compliance and adherence to Operating Policies and Procedures (e.g., gift cards, vouchers, etc.).
Adherence to all health and safety standards.
Assist with ensuring that the Food Bank is maintained in organization, appearance, maintenance, cleanliness, and safety as recommended by Public Health etc.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Perform other related duties as required.
Handle grocery store cards.
Oversee food bank materials management such as donations/product flow and distribution of same.