Family Services Worker

The Salvation Army Eastern Territory•Lorain, OH

2d•Onsite

About The Position

The Family Services Worker will provide direct assistance to clients to alleviate immediate needs for food, clothing, utility, and other assistance. This role involves interviewing and assessing clients, providing direct assistance or referring them to outside agencies as appropriate. The worker will also assist in administering seasonal social service programs and maintain accurate client records according to internal and external funding guidelines. Additionally, the Family Services Worker is responsible for compiling monthly program statistics per organizational and funding guidelines.

Requirements

minimum of 3 years’ experience in related field
Knowledge of computers
Knowledge of various software including but not limited to Outlook, Microsoft Word, Excel, or ability to learn quickly.
Strong interpersonal and organizational skills.
Very good written and communication skills
Must be able to lift 25lbs
Valid Driver License

Nice To Haves

Associate Degree in Social Services preferred
Bi-lingual preferred.

Responsibilities

Interview clients, maintain client files, and assist with services such as emergency food, utilities, rent, and other basic services.
Schedule appointments for clients as needed.
Maintain confidentiality both with clients and other agencies/service providers
Maintain statistics on Social Services
Maintain accurate and confidential files and reports as required.
Work with Corps Officers on special projects such as Christmas, Summer Camp, Back-to-School Project, etc.
Oversee Panty and lunch programs.
Order food/supplies and maintain inventories for Pantry and Lunch Programs.
Make appropriate referrals for clients to various agencies/organizations and coordinate service with said agencies/organizations
Attend meetings/seminars/workshops as requested to represent the Lorain Salvation Army and to network with other service providers.