Community and Family Services Worker

The Salvation Army Canada and Bermuda Territory•Ajax, ON

4d•Onsite

About The Position

The Salvation Army has served people in need in communities across Canada and Bermuda for over 130 years. Building on its roots as a Christian church, it helps over 2 million people annually by providing necessities like food, clothing, and shelter, and supporting individuals facing unemployment, addiction, and family challenges. The organization adapts to meet emerging needs and lives out its mission, vision, and values of hope, service, dignity, and stewardship. As a faith- and values-based organization, The Salvation Army hires and serves people of all backgrounds, emphasizing that everyone has a place to belong. The mission statement is: The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Requirements

Enrolled in Post Secondary Community College or University program.
Knowledge of barriers confronted by people who are disenfranchised, including, but not limited to people living in poverty, with mental health concerns, addictions and/or experiencing homelessness.
Knowledge of community-based resources and experience networking with community based agencies.
Valid Ontario Class “G” Driver’s License, provide an original copy of current driver’s abstract for review and verification that it satisfactory to The Salvation Army, in its sole discretion, is required.
Self-motivated and disciplined.
Demonstrate a high level of integrity and good judgment.
Good computer skills and experience using Microsoft Office Suite.
Ability to exercise diplomacy, tact, and compassion.
Ability to work independently as well as part of a team with minimal supervision in a multi-faceted environment.
Demonstrated patience and compassion to work with challenging and/or emotionally dependent individuals.
Ability to prioritize, organize and manage multiple tasks; the ability to complete assignments and meet deadlines with minimal supervision.
Exhibit good listening skills and strong oral and written communication skills.
Excellent interpersonal skills, integrity, and adaptability.
Strong sense of integrity and confidentiality with professional ethics.
Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible.
Attention to detail, problem solving and analytical skills.
Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a vulnerable sector check search.
Ability and willingness to provide a valid Safe Food Handlers Certification.
Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Applicants must meet program eligibility requirements, including age and legal status criteria.
Individuals who required employer-specific work authorization (e.g., international students on study permits) are not eligible under this program.
Recent immigrants are eligible if they are Canadian Citizens or permanent residents.

Nice To Haves

Non-Violent Crisis Intervention Certificate preferred.

Responsibilities

Assist with conducting intake services and client assessment to determine immediate needs and supports required by the client.
Assist other food bank staff with pick-ups of food/toy donations from community donors.
Aid with processing, unloading, documenting, sorting, reorganizing, and re-stocking food and toy donations for the Family Services program and assist with preparing donated items for distribution.
Maintain food bank stock, cleanliness, tidiness, and organization of the food bank area; assist with food drives as needed.
Arrange for the proper disposal of items received but not usable in the food bank.
May provide supervision of children both to and from camp.
Maintain written records, logs of activities, including activity reports and statistical information.
Maintain accurate records of client information in Link2Feed and on The Salvation Army’s computer system while maintaining confidentiality.
Follow direction on the compliance and adherence to Operating Policies and Procedures (e.g., gift cards, vouchers, etc.).
Adherence to all health and safety standards.
Assist with ensuring that the Food Bank is maintained in organization, appearance, maintenance, cleanliness, and safety as recommended by Public Health etc.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Perform other related duties as required.