About The Position

Rainforest is an early-stage payments-as-a-service startup focused on making monetizing payments fair and simple for vertically focused software platforms. We aim to help small-to-mid sized platforms add value to their small business customers through embedded payments without operational burdens. Led by an experienced fintech founder and backed by a Top 10 VC firm, Rainforest is poised to make a significant impact. We are seeking a Community & Content Marketer who is passionate about growing the vertical software community and driving meaningful engagement. This role will be responsible for promoting Rainforest and Vertex, shaping programming, and expanding reach on social media, with a focus on year-round community growth beyond bi-annual conferences. When not focused on Vertex, the role will contribute to Rainforest's broader content and community building efforts. Vertex is our flagship initiative, a premier event for the vertical software ecosystem, bringing together vSaaS founders, executives, and investors for an invite-only conference. The goal is to transform Vertex into the go-to year-round community for vertical software operators, consistently driving awareness and demand for Rainforest's offerings.

Requirements

  • 2+ years in content marketing or community management, ideally a mix of both.
  • Strong writing and communication skills with a clear, confident, and engaging style.
  • Understanding of B2B SaaS audiences and the ability to write effectively for founders.
  • Love for vertical software, with curiosity and passion for the space.
  • Comfort level for being scrappy and resourceful in a small team environment.
  • Strong opinions about community building and the ability to advocate for them.

Nice To Haves

  • Experience working on events.
  • Knowledge around Slack community management tools.
  • Experience in fintech or payments.

Responsibilities

  • Own all promotional content for Vertex: emails, social posts, landing page copy, speaker announcements, recap content.
  • Source and develop panel topics by researching industry trends and interviewing stakeholders.
  • Manage Vertex's social media presence before, during, and after events.
  • Work closely with the Senior Events Manager to ensure content and logistics are aligned.
  • Continue to grow Vertex attendance by finding and recruiting attendees and managing the RSVP process.
  • Maintain relationships with community members between events.
  • Own the Vertex Slack community: drive engagement, surface conversations, and foster a sense of community.
  • Identify and execute new community touchpoints beyond the biannual conference, such as local meetups, roundtables, online discussions, and content series.
  • Track community health metrics and provide insights on what is working and what is not.
  • Collaborate with the Content Marketing Manager to fill content gaps and ensure alignment with the editorial calendar.
  • Ensure Rainforest and Vertex content complement each other.

Benefits

  • Comprehensive health benefits package
  • Unlimited paid time off
  • Paid parental leave
  • Fun and flexible working environment
  • Continuous investment in people and culture
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