COMMUNITY ADMINISTRATOR

Volunteers of America Northern Rockies • Billings, MT

1d • Onsite

About The Position

The Community Administrator serves as the on-site resident manager at the housing facility. This position manages the Facility’s business operations by directing the work of maintenance staff, service coordinators, and leasing coordinators.

Requirements

• High School Diploma or equivalent
• Proficient with computer programs including Microsoft Suite, calendar management, software/database, and social media
• Ability to work a flexible schedule, including weekends and participation in an on-call duty rotation
• Working knowledge of HUD housing.

Nice To Haves

• Bachelor's degree in business, education, communication, or social work
• Four or more years of business or property management experience or residential customer service management
• Working knowledge of tenant and eviction laws
• Familiarity and comfort with performance metrics, sales quotas, and financial concepts

Responsibilities

• Supervise the property office, ensuring that all bookkeeping, marketing, and lease preparations are performed as required.
• Ensure proper resident certification, re-certification, and compliance with all HUD or appropriate regulatory agency requirements.
• Market the property by Fair Housing Regulations and the management agent's guidelines.
• Create and submit reports as required by the management agent or mandated by the federal, state, or local government.
• Hire, train, supervise, and evaluate staff.
• Oversee and participate in the on-call duty rotation.
• Maintain office files for all business and financial records and credit accounts and deposit all monies received.
• Inspect the property and ensure buildings and grounds are adequately maintained.
• Ensure adherence to HUD rules and compliance with all requirements.
• Complete ongoing training to maintain functionality within the role, complete Certified Occupancy Training.
• Other duties as assigned.

Benefits

• Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics.
• Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
• If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED