Community Life Administrator

Presbyterian Living Career•Evanston, IL

13h•Onsite

About The Position

Are you looking for a team where you can bring your passion, strengths, and best self as an Community Life Administrator? At Westminster Place, you’ll join a mission-driven community where employees work together to deliver a truly personalized experience for our residents. Our team values collaboration, compassion, and shared expertise, and we’re searching for individuals who lead with heart and help create a positive, uplifting environment. If you’re someone who enjoys making a difference, building meaningful connections, and contributing to a workplace centered on wellness, independence, joy, and security, you’ll feel right at home here.

Requirements

BA minimum required.
Three or more years’ experience in retirement community administration or hospitality management.
Five years of Personnel management experience.
Demonstrated ability to manage and motivate others.
Excellent organizational and communications skills.
Demonstrated orientation toward customer service.
Computer literate.

Nice To Haves

Master’s Degree preferred or years of service equivalent
IL Nursing Home Administrator license recommended.

Responsibilities

Works collaboratively and constructively with the corporate leadership in planning for the future of Presbyterian Living.
Assists in the development and implementation of the campus annual operating plan to accomplish the stated mission, vision and values of the company with the ED.
Administrative responsibility for maintaining and securing resident financial information.
Reviews resident financial data relating to residents who might be applying for deferred status in the future on an annual basis.
Administrative responsibility for the consistent implementation of all housing and hospitality policies and procedures.
Reviews and revises the Resident Handbook as needed.
Provides for the orderly, compassionate transfer of residents to a higher level of care based upon established protocols.
Works in collaboration with ED to provide leadership for hospitality services including dining services, environmental services, administrative services, concierge services and community activities which create and sustain high levels of resident satisfaction.
Provides leadership for customer service efforts relative to improving the life of residents and their families.
Conducts New Resident orientation sessions.
Actively listens and responds to needs of residents programs for new residents.
Acts as primary staff/resident liaison.
Works collaboratively with the Sales & Marketing Director on scheduled marketing and public relations events
Responsible for internal Resident Transfer and Waiting List proces