Community Administrator

Lewis Group of Companies•Rancho Cucamonga, CA

6d•Onsite

About The Position

As a Community Administrator, you’ll work closely with the Community Director, Business Manager, Leasing Manager, and onsite staff to provide exceptional service to both current and prospective residents. This role blends administrative responsibilities with resident engagement and leasing support, helping create a positive first and lasting impression of the community.

Requirements

1–2+ years of administrative or customer service experience
Excellent communication and interpersonal skills with a strong customer service focus
Strong organizational skills and attention to detail
Ability to handle multiple priorities in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
Availability to work 9:00 a.m.–6:00 p.m.
Valid driver’s license preferred

Nice To Haves

property management experience preferred

Responsibilities

Manage the resident services desk and maintain an organized office environment
Administer monthly rent collection, post rent and notices, and follow up on delinquencies
Maintain accurate resident files and records
Manage incoming mail, packages, and deliveries for residents
Collaborate with maintenance and leasing staff to support daily operations
Answer phones and emails while handling resident inquiries and requests
Assist in the sales process by touring prospective residents and helping lease new apartment homes
Promote a proactive, customer-first environment and strengthen resident satisfaction
Perform other duties as assigned to support community operations