Community Administrative & Compliance Coordinator

Capital Consultants Management Corporation•New Braunfels, TX

3d•Hybrid

About The Position

The Community Administrative & Compliance Coordinator serves as a central operational support role for the onsite community management team. This position is responsible for providing administrative, financial, and compliance support while delivering exceptional customer service to residents, board members, and vendors. The role supports daily office operations, assists with compliance enforcement, and helps maintain community standards in alignment with Ventura’s service-driven culture. About the Community: Welcome to a thoughtfully designed master-planned community where active living, beautiful amenities, and a strong sense of community come together. We offer a unique blend of small-town comfort and big-city convenience. With innovative homes, engaging events, and a dedicated onsite Community Management Team, it’s easy to see why this community is the talk of the town. Explore our site and discover how life here is designed to help you thrive.

Requirements

High school diploma or equivalent required
Prior experience in administrative support, customer service, or community/HOA operations preferred
HOA or community management experience preferred but not required
Valid driver’s license and reliable transportation required
Strong organizational and time management skills with the ability to manage multiple priorities
Professional, discreet, dependable, and self-motivated with strong problem-solving abilities
Excellent verbal and written communication skills with a customer-service-oriented mindset
High attention to detail and accuracy
Proficiency in Microsoft Office applications including Outlook, Word, and Excel

Responsibilities

Provide high-quality customer service to residents, board members, vendors, and guests via phone, email, and in person, serving as a primary point of contact for general inquiries
Support administrative and financial operations by processing homeowner payments, assisting with accounts payable, managing mail, deliveries, and maintaining office supply inventory
Conduct routine community inspections, document violations, issue and track compliance notices, and coordinate the violation and fine process in accordance with governing documents and company procedures
Review architectural applications for completeness and assist in educating homeowners on community standards and compliance expectations
Submit, track, and follow up on maintenance and vendor work orders while maintaining accurate compliance and administrative records
Support resident and community engagement by greeting residents and guests professionally, participating in meetings or events, and acting as a liaison between residents, management, and vendors