Communications Supervisor

City of Riverside•Riverside, CA

About The Position

The City of Riverside’s Department of Marketing & Communications is hiring a Communications Supervisor to lead RiversideTV as a broadcast, video production, and audiovisual operation. Under general supervision, the role plans, organizes, produces, and administers communications programs related to television, video, and public broadcasting; coordinates schedules; supervises technical staff; and oversees production, budgets, equipment research, purchasing, and maintenance. The eligibility list may be used to fill current or upcoming vacancies for up to six months. The supervisor directs staff and daily operations, sets priorities and assignments, and oversees programming, content strategy, and live and recorded productions. The position coordinates RiversideTV’s work with the City’s broader communications priorities, working alongside the Public Information Officer and Marketing & Communications leadership. It also provides operational leadership for broadcast, streaming, and audiovisual systems, including workflows, technical standards, reliability, vendors, contracts, budgets, and Public, Education, and Government (PEG) expenditures. The role emphasizes leadership and oversight of production staff rather than serving primarily as a content creator or technician. The position supports government meetings, live sports, special events, press conferences, emergency communications, and other City needs. It supervises Riverside Television’s government access channel, website, and playback server on a 24/7 basis, and coordinates audiovisual services for City facilities and departments. The City requires an associate degree or equivalent education in a related field and five years of progressively responsible video, audiovisual, and production experience; lead or supervisory experience is also specified as preferred in the experience description.

Requirements

Equivalent to an Associate of Arts degree from an accredited college, with major study in audio video production, television production, communications, or a related field.
Five years of progressively responsible video, audiovisual, and production experience.
Experience preferably involving televised public programs and broadcasting; lead or supervisory work is also preferred.
Demonstrated experience leading and supervising a professional video, broadcast, multimedia, communications, or audiovisual team.
Ability to establish staff priorities, assign work, manage performance, coach employees, and build an accountable, collaborative team environment.
Ability to manage competing priorities and allocate staff and resources effectively in a deadline-driven environment.
Strong editorial judgment and ability to identify and prioritize stories, programs, and multimedia opportunities that support organizational communications objectives.
Ability to translate complex government, organizational, or community information into clear and engaging multimedia communications.
Experience directing and overseeing live and recorded productions and evaluating technical quality, accuracy, accessibility, and effectiveness.
Experience overseeing audiovisual systems and services for public meetings, facilities, events, or similar settings.
Ability to assess technical and operational issues, work with technical staff and vendors, and ensure reliable broadcast and audiovisual operations.
Demonstrated experience managing concurrent productions, projects, events, and service requests while meeting deadlines.
Experience developing project scopes and directing or overseeing contractors, production companies, freelancers, and vendors.
Experience evaluating equipment and technology needs and planning maintenance, lifecycle replacement, upgrades, and future operational requirements.
Experience developing, administering, or monitoring operating and project budgets.
Experience with purchasing, vendor contracts, production services, equipment procurement, and expenditure tracking.

Nice To Haves

Experience working in local government or a public-sector environment, with understanding of government communications, public meetings, elected and executive leadership, media relations, and community-facing communications.
Experience collaborating with Public Information Officers, communications professionals, or media relations staff to coordinate video, broadcast, and multimedia resources.
Experience directing and overseeing television, video, digital, or multimedia programming and content strategy.
Experience supporting public information, media relations, press conferences, executive communications, crisis communications, or emergency broadcasting.
Knowledge of digital and social media distribution and ability to adapt video programming for television, web, streaming, social media, and other digital platforms.
Knowledge of closed captioning, accessibility standards, public meeting requirements, and requirements applicable to government broadcasting and digital multimedia.
Knowledge of Public, Education, and Government (PEG) funding requirements and appropriate fund utilization.

Responsibilities

Plan and schedule television coverage and broadcasts of government meetings, live sports, special events, and other media.
Create training programs and complete video projects using television control rooms, studios, and mobile production equipment.
Schedule and coordinate job requests, staff assignments, and coverage for projects, events, and meetings.
Train personnel, explain work procedures and methods, resolve technical problems, and conduct performance evaluations.
Participate in selecting new employees.
Supervise programming and staff for the Riverside Television Government Access Channel, website, and playback server on a 24/7 basis.
Manage television production, including camera operation, editing, and general video production, and serve as producer/director for live events and sports programs.
Ensure appropriate equipment and personnel are available for special events and programs, including the Festival of Lights, press conferences, and pavilion events.
Coordinate audiovisual systems and provide related assistance for City facilities, Council Chambers, venues, and departments.
Administer PEG fund expenses and financial records for production equipment purchases, repair and maintenance, staffing costs, revenues, and expenditures.
Research audiovisual and production equipment and upgrades based on capability, cost, and application.
Administer audiovisual service requests and needs for City departments.
Set staff priorities, assignments, timelines, expectations, and accountability for RiversideTV operations.
Direct programming, content strategy, and live and recorded productions to support City communications priorities.
Coordinate broadcast and multimedia resources with public information, media relations, crisis communications, and organizational priorities.
Oversee broadcast, streaming, and audiovisual systems, technical standards, workflows, reliability, equipment planning, vendors, contracts, and budgets.
Manage multiple concurrent productions, projects, events, and service requests while meeting deadlines.
Develop project scopes and oversee contractors, production companies, freelancers, and vendors.
Evaluate equipment and technology needs and plan for maintenance, replacement, upgrades, and future operational requirements.
Develop, administer, or monitor operating and project budgets, purchasing, contracts, procurement, and expenditure tracking.