Communications & Social Media Designer

Docusign • San Francisco, CA

1d • Hybrid

About The Position

Support the Communications team by producing on-brand visual content for social, digital, media, internal channels and more. This role turns messages and briefs into clear, engaging graphics — infographics, social posts, video graphics, and edited photography — working under the direction of communications leads to keep content consistent, timely, and audience-ready.
This position is an individual contributor role reporting to the Head of Communications AI Systems & Social Production .

Requirements

• Associate or Bachelor’s degree in Graphic Design, Visual Communications, or a related field — or an equivalent portfolio demonstrating comparable skill
• 5+ years of design experience, including internships, freelance, or academic project work
• Portfolio demonstrating social graphics, infographics, and layout work across multiple formats
• Strong visual eye for typography, layout, color, and hierarchy
• Detail-oriented, organized, and able to manage several small projects at once
• Receptive to feedback and eager to learn from senior team members
• Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Nice To Haves

• Experience designing for social media

Responsibilities

• Design social-first graphics and post templates for platforms including LinkedIn, Instagram, Youtube and X, sized and adapted for each format
• Build simple infographics and data visualizations that translate information into clear, accessible visuals
• Create lower-third titles, captions, thumbnails, and supporting graphics for video content
• Perform photo editing, retouching, cropping, and color correction for use across social and communications channels
• Adapt and resize existing assets into multiple layouts, formats, and channel specifications
• Apply and maintain brand guidelines across all deliverables to ensure visual consistency
• Support the wider team on presentations, email graphics, signage, and event collateral as needed
• Deliver assigned design tasks accurately and on deadline, incorporating feedback through multiple rounds of revision
• Keep files, versions, and asset libraries organized and correctly named
• Collaborate with communications, social, and creative colleagues to understand each brief before starting work
• Flag risks to timelines or quality early and proactively ask for direction when scope is unclear
• Stay current on social platform formats, trends, and creative best practices

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree