Communications Manager, Social Media

ICF•Atlanta, GA

1d•Remote

About The Position

At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists. We’re searching for our next social media strategist and leader to work with our teams across federal, state, and commercial sector client accounts.

Requirements

7+ years of experience in social media platform management, strategy and content development
2+ years of experience managing or leading staff
Bachelor's degree in marketing, communications, or a related field
Ability to obtain a clearance if required by contract.

Nice To Haves

2+ years of experience at an advertising or consulting agency
Experience working in highly regulated industries or with government agencies to build social media communications plans
Experience developing and executive public health, commercial healthcare, and/or energy sector communications plans and strategies
Demonstrated ability to lead and develop a team, delegating work and providing constructive feedback
Demonstrated experience integrating creative, data/analytics, and/or other client services teams to develop fully integrated, insight driven campaigns
Experience developing high-impact social media and communications plans and presenting to leadership teams
Detail oriented with the ability to work in a fast-paced environment and manage multiple projects, deadlines, and priorities across a team
Strong writing skills
Strong proficiency in in best practices across all major social media platforms and in the use of project management tools
Comfortable collaborating across internal and client teams
Ability to work independently, seek help as needed and contribute to team and company culture

Responsibilities

Manage and mentor a team of social media specialists, overseeing day to day workload, quality of deliverables, and professional development
Serve as the client's senior social media point of contact, guiding overall strategy while ensuring day-to-day execution meets client expectations, including content development
Partner with account leadership and cross functional account teams (creative, analytics, client services) to deliver fully integrated, insight driven campaigns
Develop strategies and guidance to enhance the client's presence and engagement with its audience on social media channels
Guide performance monitoring and social listening efforts, with the expertise to analyze data directly and translate results into actionable recommendations for client and leadership review
Lead analytics for the client's program, with the ability to dive into reporting directly, ensure accuracy, and identify opportunities for improvement
Direct and execute the development of social media dashboards and monthly performance summaries, with the ability to build them directly and provide recommendations for client and leadership review
Support staffing plans and resource allocation for the account's social media team
Thrive in a fast-paced environment, and adapt quickly to changing priorities and tasks on a day-to-day basis
Make significant contributions to ICF’s Social Media Community of Practice
Have the ability and acumen to produce tailored social media strategies and content for federal government and commercial clients