Communications Manager, Social Media

ICF • Atlanta, GA

3d • $89,649 - $152,404 • Remote

About The Position

ICF Next is seeking a Social Media Manager and leader to join their award-winning agency. This role will work with teams across federal, state, and commercial sector client accounts. The team consists of digital media strategists and specialists who provide clients with social media management, content writing, social listening, metrics reporting, digital engagement strategies, and training. This is a fully remote role.

Requirements

• 7+ years of experience in social media platform management, strategy and content development
• 2+ years of experience managing or leading staff
• Bachelor's degree in marketing, communications, or a related field
• Ability to obtain a clearance if required by contract.

Nice To Haves

• 2+ years of experience at an advertising or consulting agency
• Experience working in highly regulated industries or with government agencies to build social media communications plans
• Experience developing and executive public health, commercial healthcare, and/or energy sector communications plans and strategies

Responsibilities

• Manage and mentor a team of social media specialists, overseeing day to day workload, quality of deliverables, and professional development
• Serve as the client's senior social media point of contact, guiding overall strategy while ensuring day-to-day execution meets client expectations, including content development
• Partner with account leadership and cross functional account teams (creative, analytics, client services) to deliver fully integrated, insight driven campaigns
• Develop strategies and guidance to enhance the client's presence and engagement with its audience on social media channels
• Guide performance monitoring and social listening efforts, with the expertise to analyze data directly and translate results into actionable recommendations for client and leadership review
• Lead analytics for the client's program, with the ability to dive into reporting directly, ensure accuracy, and identify opportunities for improvement
• Direct and execute the development of social media dashboards and monthly performance summaries, with the ability to build them directly and provide recommendations for client and leadership review
• Support staffing plans and resource allocation for the account's social media team
• Thrive in a fast-paced environment, and adapt quickly to changing priorities and tasks on a day-to-day basis
• Make significant contributions to ICF’s Social Media Community of Practice
• Have the ability and acumen to produce tailored social media strategies and content for federal government and commercial clients

Benefits

• ICF is an equal opportunity employer.
• Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level