US Communications & PR Manager (East Coast Hybrid)

IRIS

1d•$105,000 - $115,000•Hybrid

About The Position

The United States is one of IRIS' most important growth markets, and we're looking for a Communications & PR Manager to help shape how we're seen, heard and understood across the region. This is a unique opportunity to take ownership of communications and PR in the US market. Working alongside an experienced global communications team and supported by a leading US PR agency, you'll drive the strategy, build executive profiles, strengthen media relationships and bring compelling stories to life across accounting, payroll, HR and business software. You'll work closely with senior leaders across the business, helping to elevate IRIS' reputation, increase visibility for our experts and ensure we're part of the conversations that matter most to our customers and industries. We're looking for someone who combines strong PR instincts with commercial awareness, sound judgement and a desire to take on greater ownership. This role offers significant scope to make an impact while developing your career within a global, high-growth software business.

Requirements

5+ years in PR, media relations or corporate communications, ideally in-house or agency-side supporting B2B technology, SaaS or professional services.
A strong working knowledge of the US media landscape and proven relationships with, or the ability to quickly build relationships with, trade, business and technology journalists.
Demonstrable experience securing high-quality earned coverage and growing share of voice, from developing the angle through to landing the story.
The ability to translate complex or technical subjects, including AI, into clear, credible, jargon-free stories that resonate with buyers and the media.
Experience supporting crisis and issues communications, with the judgement and composure to help handle sensitive situations calmly and quickly.
Excellent writing and editing, with the judgement to set a quality bar and hold agencies and partners to it.
Familiarity with the accounting, payroll and/or HR sectors, or a track record of getting up to speed quickly in specialist B2B markets.
Experience managing PR agencies or external partners, briefing work and holding them accountable for results.
Strong cross-functional and stakeholder skills. This role leads through relationships, influence and clear standards rather than direct reports.
Comfort with PR measurement, media monitoring and reporting tools, and the ability to connect activity to outcomes the business cares about.

Nice To Haves

Experience communicating an AI or emerging-technology narrative is a strong advantage.
Experience in a PE-backed, high-growth or fast-moving B2B environment is an advantage.

Responsibilities

Build and lead the US PR programme, developing relationships with priority business, technology and trade media across accounting, payroll and HR.
Create a strong pipeline of proactive stories, data-led angles and reactive commentary that grows IRIS’ visibility and share of voice, while identifying opportunities for global storytelling that can be amplified across other markets.
Align PR activity with IRIS’ wider AEO and AI visibility strategy, ensuring our stories, expertise and proof points strengthen how IRIS is represented across traditional media, search and AI-powered discovery.
Partner with Accounting, Payroll and HR leaders to uncover newsworthy stories from across our products, customers and markets.
Act as a trusted adviser, helping stakeholders identify and seize opportunities to raise IRIS’ profile.
Develop and deliver thought leadership and executive communications that build the profile of IRIS leaders and experts in the US, including bylines, commentary, speaking opportunities, awards and media interviews.
Prepare spokespeople with briefings, messaging and coaching so they are confident and on-message.
Support crisis and issues communications as needed, including monitoring, rapid-response planning, holding statements and reactive media handling.
Work with the wider Communications team and legal, security and sector leaders to protect IRIS' reputation and respond quickly and consistently when issues arise.
Keep US earned media and stakeholder communications aligned to the IRIS brand narrative, messaging framework and tone of voice, so that what IRIS says in the press, on stage and in commentary tells one consistent story across markets and sectors.
Manage US PR agency partners day to day, setting priorities, briefing work, reviewing outputs and holding them to a clear performance and quality bar so agency effort translates into results that matter to the business.
Support relationships with relevant industry analysts, associations and influential voices in the accounting, payroll and HR communities, coordinating with the wider team so IRIS is represented consistently across earned and influencer channels.
Track, measure and report on the impact of PR activity, including coverage volume and quality, share of voice, message pull-through and spokesperson visibility, and use those insights to steer where PR effort is invested so impact is evidenced rather than assumed.