Communications Manager

Raymond James • Saint Petersburg, FL

16d • Hybrid

About The Position

The Communications Manager shapes the associate experience through clear, engaging, and strategic communications. Working closely with Human Resources and teams across the firm, this role develops and implements strategies that deepen associates’ understanding of the firm’s culture, business priorities, and vision. The manager translates complex information into relevant, accessible messaging and delivers it across multiple channels, ensuring communications are thoughtful, consistent, and aligned with broader firm priorities. The role calls for a proactive, solutions-oriented partner with sound judgment, decision-making ability, and strong project management skills to manage multiple priorities and initiatives.

The position primarily provides strategic communications direction and support to Human Resources, while also serving other internal departments as needed. It develops written and visual communications, advises stakeholders, manages communication projects and plans, and uses channel metrics and other data to recommend improvements. Financial industry experience is not required, but is beneficial. The role is hybrid and involves travel of less than 25%.

Requirements

• Bachelor’s degree completed in Communications, Marketing, or Public Relations.
• Three to six years of general work experience.
• Knowledge of communication strategies and tactics.
• Knowledge of concepts, principles, practices, and techniques for writing and developing communications plans and related content.
• Knowledge of Microsoft Outlook suite and Canva.
• Strong creative and technical writing, visual communications, and storytelling skills.
• Ability to attend to detail while maintaining a big-picture orientation.
• Continuous improvement mindset; proactive and self-starting.
• Ability to think logically, analyze, and solve problems.
• Ability to manage confidential firm information before internal or public release.
• Ability to make independent decisions and influence decision-making and action when appropriate.
• Ability to facilitate meetings and ensure viewpoints, ideas, and problems are addressed.
• Ability to incorporate different business-unit needs, wants, and goals into communications plans while advocating for audiences and communications best practices.
• Ability to organize, manage, and track multiple detailed tasks and assignments amid frequently changing priorities in a fast-paced work environment.
• Ability to provide a high level of customer service.

Nice To Haves

• Financial industry experience.

Responsibilities

• Provide strategic direction, message development, and communication planning primarily for Human Resources and other internal departments as needed.
• Use storytelling to enhance associate engagement and build understanding of the firm’s priorities, culture, and vision.
• Consult with stakeholders to identify communication goals and objectives, and execute solutions for high-impact projects and initiatives.
• Provide detailed tactical support and oversee communication plans.
• Provide strategic communications counsel and advice to partners and stakeholders.
• Develop written and visual communications for a variety of channels.
• Monitor channel absorption, prepare management reports using metrics and other data, and recommend content alterations and improvements.
• Manage implementation of communication projects.
• Establish and maintain relationships throughout the firm.
• Represent the firm’s values and communication principles in meetings.
• Perform other duties and responsibilities as assigned.

Benefits

• Medical, dental, and vision coverage may be available.
• Life insurance.
• Critical illness insurance and accident insurance.
• Disability benefits.
• Retirement savings.
• Paid time off, including vacation, holidays, and sick leave.
• Parental leave.
• Additional compensation may include cash or equity, discretionary bonuses, or commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level