Communications Coordinator/Communications Manager

DuPage Senior Citizens Council • Lombard, IL

2d • $58,000 - $78,000 • Onsite

About The Position

The DuPage Senior Citizens Council/Kane Senior Council (DSCC/KSC) is a not-for-profit 501(c)(3), volunteer-driven organization committed to the well-being, socialization, and health of seniors. DSCC/KSC is the designated Meals on Wheels and Community Dining provider in DuPage and Kane County.

DSCC is seeking a full-time, on-site Communications Coordinator/Communications Manager who reports to the Development Director. The role plans and produces donor-focused communications across digital and print channels, supports fundraising and donor engagement, maintains the organization's website and social media presence, and coordinates communications with the development team.

Requirements

• 3–6 years of experience in nonprofit communications, marketing, or a closely related field.
• Strong writing skills and the ability to write for multiple audiences and formats, including email, social media, print, website copy, and press releases.
• Graphic design proficiency with Canva, Adobe Creative Suite, or comparable tools.
• Fluency with email marketing platforms.
• Comfort with website content management systems such as WordPress or comparable systems.
• Strong project management skills and demonstrable ability to manage a complex communications calendar with multiple concurrent deadlines.
• Excellent interpersonal communication skills; collaborative, responsive, and proactive coordination across the development team.
• Experience with or genuine interest in donor-centric communications and fundraising, with an understanding that communications support relationships and revenue as well as awareness.
• Strong organizational, communication, research, project management, and writing skills.
• PC proficiency and experience with Microsoft software.
• Experience working with tight time frames and making quick decisions in a fast-paced environment.
• Ability to establish and maintain effective working relationships with employees, other agencies, and the public.
• Ability to interact well with older adults.
• Excellent communication and problem-solving skills, including verbal and written communication.

Nice To Haves

• HubSpot experience, preferred given existing organizational infrastructure.
• Photography, video production, or media relations experience.

Responsibilities

• Create and execute a 12-month development communications calendar in partnership with the Director of Development, covering all digital and print channels.
• Design and produce donor-facing communications, including email campaigns, newsletters, direct mail appeals, event invitations, thank you cards, and impact reports.
• Write and design a monthly donor-focused digital newsletter featuring impact stories, program updates, and a giving call to action.
• Build and manage automated digital communication sequences in HubSpot, including the new donor welcome series, recurring giving program communications, year-end appeal sequences, and event follow-up campaigns.
• Manage direct mail fundraising campaigns, including the year-end appeal, holiday card campaign, and direct mail tied to fundraising events.
• Create graphics, social media content, and visual assets that support donor engagement.
• Update and maintain the website, including donation pages, event pages, and organizational information, coordinating with external web support as needed.
• Manage and grow DSCC's Facebook, Instagram, and LinkedIn presence, focusing on storytelling, brand awareness, and audience growth.
• Support in-person donor engagement events with signage, printed materials, digital displays, and event communications.
• Collaborate with the Director of Development and Development Operations Coordinator to integrate communications with donor data, campaign goals, and stewardship timelines.

Benefits

• Paid time off, including 10 sick days per year, 10 vacation days after completion of 3 months of continuous service, and 11 paid holidays.
• Health insurance (HMO or PPO) and Dental PPO.
• 100% employer-paid life insurance and short- and long-term disability.
• 401K.
• Travel reimbursement.
• Professional development training.
• LGBTQ+ Cultural Competency Training.
• Company-sponsored events.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed